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Insurance Account Representative

2 months ago

Henrico, United States Patricia Johnson - State Farm Agent Full time $35,000 - $50,000
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

** IN OFFICE POSITION ONLY***

ROLE DESCRIPTION:
As Insurance Account Representative - State Farm Agent Team Member for Patricia Johnson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist clients with policy applications and renewals.
  • Handle client inquiries and provide timely responses.
  • Maintain accurate records of client interactions.
  • Explain & break down complex billing to customers.
  • Multitask between answering phone & toggling between multiple systems daily.
  • Responsible for completing all assigned tasks, emails & customer inquiries by end of each day.

QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.
**IN OFFICE POSITION ONLY**