Call Center Representative-Florence SC

4 weeks ago


Florence, United States Associates Asset Recovery Full time
Job DescriptionJob Description

At Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing fees, instructions, and assistance for releasing. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.

Objectives of this role
  • Handle a large volume of inbound and outbound calls in a timely manner
  • Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team
  • Responsibilities
  • Memorize client services and fees, and refer to them during calls
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
  • Retain information learned to be able to handle calls faster and effectively

 

Required skills and qualifications
  • High school degree or equivalent
  • Experience working in a call center or customer-support role
  • Strong active-listening and verbal-communication skills
  • Proficiency in problem-solving
  • Ability to multitask and manage time effectively

Powered by JazzHR

NG1PqRXv7i


  • Internal Medicine

    1 week ago


    Florence, United States Medical University of South Carolina Health Full time

    MUSC Health- Florence Medical Center is seeking Internal Medicine Physicians for multiple opportunities within its well-established primary care network. As part of MUSC Health's network, our primary care patients benefit from easy access to an array of specialties to ensure a continuum of care. As a partner and collaborator with our academic medical center,...


  • Florence, United States Archway Physician Recruitment Full time

    General CRNA needed in Florence, SC Located 1 hour to Myrtle Beach, SC Details & requirements for this opportunity: - Full time, permanent - Work Schedule: Full-time 80 hours bi-weekly call is every 9th week - Anything over 40 hours in a week is overtime. Call is required every 9th week - New grads and experienced candidates accepted - All...

  • Internal Medicine

    4 weeks ago


    Florence, United States Medical University of South Carolina Health Full time

    MUSC Health- Florence Medical Center is seeking Internal Medicine Physicians for multiple opportunities within its well-established primary care network. As part of MUSC Health's network, our primary care patients benefit from easy access to an array of specialties to ensure a continuum of care.   As a partner and collaborator with our academic medical...


  • Florence, South Carolina, United States Archway Physician Recruitment Full time

    General CRNA needed in Florence, SCLocated 1 hour to Myrtle Beach, SCDetails & requirements for this opportunity: Full time, permanent Work Schedule: Fulltime 80 hours biweekly call is every 9th week Anything over 40 hours in a week is overtime. Call is required every 9th week New grads and experienced candidates accepted All cases minus transplants, burns,...


  • Florence, United States Archway Physician Recruitment Full time

    Cardiac CRNA needed in Florence, SC Located 1 hour to Myrtle Beach, SC Details & requirements for this opportunity: - Full time, permanent - 80 hours bi-weekly. Anything over 40 hours in a week is overtime. - Call schedule: every 8th night and every 8th weekend - Types of Cases: 350 Heart Cases/Year - 4 Cardiac Anesthesiologists are covering...

  • Internal Medicine

    1 week ago


    Florence, SC, United States Medical University of South Carolina Health Full time

    MUSC Health- Florence Medical Center is seeking Internal Medicine Physicians for multiple opportunities within its well-established primary care network. As part of MUSC Health's network, our primary care patients benefit from easy access to an array of specialties to ensure a continuum of care. As a partner and collaborator with our academic medical...


  • Florence, South Carolina, United States Archway Physician Recruitment Full time

    Cardiac CRNA needed in Florence, SCLocated 1 hour to Myrtle Beach, SCDetails & requirements for this opportunity: Full time, permanent 80 hours biweekly. Anything over 40 hours in a week is overtime. Call schedule: every 8th night and every 8th weekend Types of Cases: 350 Heart Cases/Year 4 Cardiac Anesthesiologists are covering about 8 rooms including EP 2...


  • Florence, United States McLeod Health Full time

    McLeod Health is seeking a BC/BE General Gastroenterologist to join an established practice. This is a fully employed position with McLeod; and offers a great balance of work and family life with a large non-profit 500 bed hospital with a large Gastroenterology Program. Great Call 1:7. McLeod Health is a 7 hospital, nonprofit private healthcare system...


  • Florence, United States Associates Asset Recovery Full time

    At Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them...


  • Florence, United States Associates Asset Recovery Full time

    At Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them...


  • Florence, United States Associates Asset Recovery Full time

    At Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them...


  • Florence, United States Associates Asset Recovery Full time

    At Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them...


  • Florence, United States Associates Asset Recovery Full time

    At Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them...


  • Florence, United States Medical University of South Carolina Health Full time

    MUSC Health - Florence Medical Center is seeking a full-time board certified or board eligible anesthesiologist to join a team-based practice in Florence, SC. About our opportunity:BC/BE in AnesthesiologyEligible for South Carolina licensureStrong clinical and interpersonal skills that will enable him/her to be a leader within the Division and...


  • Florence, United States Medical University of South Carolina Health Full time

    MUSC Health - Florence Medical Center is seeking a full-time board certified or board eligible cardiac anesthesiologist to join a team-based practice in Florence, SC. About our opportunity:BC/BE in AnesthesiologyEligible for South Carolina licensureStrong clinical and interpersonal skills that will enable him/her to be a leader within the DivisionMust have...


  • Florence, United States McLeod Health Full time

    Pediatric Orthopaedic Surgeon McLeod Health Florence, SCMcLeod Health is seeking a BE/BC Orthopaedic Surgeon with pediatric fellowship training to join our team in Florence, SC. The position offers full-scope practice for pediatric orthopaedic surgery, and the ideal candidate will have a strong interest in Pediatric Orthopaedics to include elective in...


  • Florence, SC, United States Medical University of South Carolina Health Full time

    MUSC Health - Florence Medical Center is seeking a full-time board certified or board eligible anesthesiologist to join a team-based practice in Florence, SC.   About our opportunity: BC/BE in Anesthesiology Eligible for South Carolina licensure Strong clinical and interpersonal skills that will enable him/her to be a leader within the Division and...


  • Florence, United States Medical University of South Carolina Health Full time

    MUSC Health is seeking ABEM Board Certified/Eligible Emergency Medicine Physicians to join our team at MUSC Health - Florence Medical Centers Chosen candidates will be instrumental in providing fast, expert treatment for complex injuries, life-threatening illnesses and serious health complications like heart attack and stroke.  Join a team that's committed...


  • Florence, South Carolina, United States MUSC Health Full time

    MUSC Health – Florence Medical Center is seeking a board certified or board eligible Endocrinologist to join a collaborative team in one of the fastest growing regions in South Carolina. Originally founded at the intersection of three railways, Florence, South Carolina, has transformed from a small, quiet rail town to a bustling center of industry,...

  • General Neurologist

    1 week ago


    Florence, SC, United States Medical University of South Carolina Health Full time

    MUSC Health - Florence Medical Center is seeking a board certified or board eligible Neurologist?to join one other physician in a well-established practice located in Florence, SC.    This position will be integrated programmatically and academically with the Medical University of South Carolinas main campus in Charleston, SC.    About our...