Patient Access Representative I

1 month ago


Millersburg, United States Pomerene Hospital Full time
Job DescriptionJob DescriptionJob Summary

An opening currently exists for a Patient Access Representative in the Admitting Department. The daily work hours for this position will be scheduled by the supervisor to meet the needs of the department.

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, and benefits. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Participates in committees and follows Pomerene’s values.

Essential Functions

  • Moves throughout the facility, appropriately assists in emergency drills and performs the physical requirements needed to deliver services as assigned.
  • Performs the manual and administrative responsibilities of this position according to hospital and department policy and procedure.
  • Provides a positive internal and external communication system for all customers.
  • Prioritizes tasks in a changing work environment and can perform work with frequent interruptions.
  • Demonstrates commitment to Pomerene Hospital’s Values.
  • Delivers service that builds customer satisfaction.
  • Effective written and verbal communication skills
  • Ability to multitask within multiple accounts in high volume insurance verification processes.
  • Maintains productivity and quality expectations set forth by department.
  • Participates on committees and engages in continuous improvement efforts.
  • Ability to provide PBX operator functions.


Education and Experience

  • High School Diploma/GED- Required.
  • Experience with Admissions in a Healthcare/Medical Setting- Preferred.
  • Customer Service Skills- Required.
  • Computer Skills, Medical Terminology, Office Microsoft Usage- Preferred.


Benefits
  • Medical Insurance
  • Dental
  • Vision
  • Life Insurance
  • Voluntary Accident Insurance
  • Voluntary Critical Illness
  • Short Term Disability
  • On-the-Job Training
  • FSA
  • 403(b)
  • 403(b) Employer Matching
  • Employee Discounts at Kinetic Fitness
  • Employer Paid Certifications
  • Paid Orientation Period
  • Tuition Reimbursement Program
  • Paid Time Off
  • Voluntary Pet Insurance


Starting Wage- $15.00 dollars an hour.




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