Night Auditor for Guest Services

2 weeks ago

Stockbridge, United States Kripalu Center for Yoga & Health Full time
Job DescriptionJob Description

POSITION SUMMARY

The Night Auditor is responsible for all inquiries by phone or email, while working with other departments to ensure the guest/student receives the best possible Kripalu experience.  The Night Auditor also supports the call center and the front desk. This role answers all guest/students' inquiries about online and onsite programming and various amenities.  He/she would have the additional responsibility of preparing and performing all the end of day procedures in the Guest Service Department which facilitates all areas of a guest’s experience, including and not limited to pre arrive, during their stay, and post stay.

 

Requirements

CORE COMPETENCIES

  • Possesses strong core ethics, integrity, and values consistent with Kripalu’s organizational values of Service, Compassion, Inquiry, Integrity and Prescence.
  • Honors and respects the diversity and uniqueness of each individual staff member.
  • Maintains confidentiality and creates an environment where staff feel supported and welcome
  • Eager to develop and maintain simple and efficient systems.
  • Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions and ideas.
  • Demonstrates the knowledge and abilities necessary to perform required job elements to established standards.
  • Learns and adapts quickly in new situations resulting in successful performance.
  • Accepts responsibility for own actions.
  • Embraces experiences as learning opportunities.

ESSENTIAL SKILLS AND EXPERIENCE

  • Demonstrated ability to speak and write fluently in English,
  • Strong verbal communication and active listening skills.
  • Demonstrated success in problem solving and the ability to collaborate with others to find a solution.
  • Professional & reliable.
  • Attention to detail and ability to multitask.
  • Commitment to organizational values and mission.
  • Ability to learn new computer software applications.
  • Must have strong math and money handling skills.
  • Must be able to lift 25Lbs.

ACCOUNTABILITIES

  • Prepare and follow Nightly Audit procedures
  • Accountable for balancing all revenue sources and completing daily financial reports
  • Preforming closing and opening daily system functions
  • Adhere all to all Front Desk Policies and Procedures
  • Provide Front Desk services during the nighttime hours
  • Answer guests’ questions about the organizations and different offerings that would be available to them
  • Assist guests onsite with any questions or bookings for future services

MINIMAL QUALIFICATIONS

  • High School education or equivalent
  • Must be available to work evenings, weekends, and some holidays.
  • Proficient with Microsoft office, specifically Outlook, Excel, and Word


BENEFITS (Start Day One of Employment)

  • Health Insurance
  • Dental Insurance
  • Vacation, Sick, & Personal Time, Paid Holidays
  • Vision
  • 403b Retirement Plan
  • Flexible Spending and Dependent Care Accounts
  • Company Paid Short- and Long-Term Disability
  • Company Paid $50,000 Life Insurance Policy
  • Free Meals in the Kripalu Dining Hall
  • Discounted Purchases in the Kripalu Shop and for Healing Arts Services
  • Yoga Classes, and the opportunity to participate in Kripalu Programs

Please note that Kripalu does not provide housing facilities for its staff members. Employees are responsible for arranging their own accommodations while working at the organization.

  • Night Auditor for Guest Services

    2 weeks ago

    Stockbridge, United States Kripalu Full time

    POSITION SUMMARY The Night Auditor is responsible for all inquiries by phone or email, while working with other departments to ensure the guest/student receives the best possible Kripalu experience.  The Night Auditor also supports the call center and the front desk. This role answers all guest/students' inquiries about online and onsite programming and...

  • Night Auditor-Fairfield Inn Stockbridge, GA

    6 days ago

    Stockbridge, United States Hotel Equities Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for the Fairfield Inn Stockbridge, GA.Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable...

  • Night Auditor-Fairfield Inn Stockbridge, GA

    5 days ago

    Stockbridge, United States Fairfield Inn Stockbridge, GA Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for the Fairfield Inn Stockbridge, GA.Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of contact and the first impression...

  • Healing Arts Desk Supervisor

    1 week ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionThe Healing Arts Desk Supervisor and trainer is a member of the Healing Arts management team and is responsible for the front-end interface connecting guests to the Healing Arts Department. The Healing Arts Desk Supervisor trains and supervises the Advisor Team for the Healing Arts Reception Area as well as trains Guest Services...

  • Healing Arts Desk Supervisor

    2 months ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionThe Healing Arts Desk Supervisor and trainer is a member of the Healing Arts management team and is responsible for the front-end interface connecting guests to the Healing Arts Department. The Healing Arts Desk Supervisor trains and supervises the Advisor Team for the Healing Arts Reception Area as well as trains Guest Services...

  • Massage Therapist

    4 weeks ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    POSITION SUMMARYThe Massage Therapist supports the Healing Arts Department team and provides excellent, professional massage services to guests as part of an integrated healing experience. This role is responsible for performing therapeutic massages on guests while maintaining a therapeutic, safe, and clean environment. Th ideal candidate should have...

  • Call Center Reservationist

    1 week ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of...

  • Call Center Reservationist

    2 weeks ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of...

  • Massage Therapist

    1 week ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Massage Therapist supports the Healing Arts Department team and provides excellent, professional massage services to guests as part of an integrated healing experience. This role is responsible for performing therapeutic massages on guests while maintaining a therapeutic, safe, and clean environment. The...

  • Massage Therapist

    3 weeks ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Massage Therapist supports the Healing Arts Department team and provides excellent, professional massage services to guests as part of an integrated healing experience. This role is responsible for performing therapeutic massages on guests while maintaining a therapeutic, safe, and clean environment. The...

  • Massage Therapist

    2 weeks ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    POSITION SUMMARYThe Massage Therapist supports the Healing Arts Department team and provides excellent, professional massage services to guests as part of an integrated healing experience. This role is responsible for performing therapeutic massages on guests while maintaining a therapeutic, safe, and clean environment. The ideal candidate should have...

  • Cashier - Customer Service

    6 days ago

    Stockbridge, United States Zaxby's Full time

    Starting at $11.00 / hourAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Our cashiers are the first point of contact for our guests and are directly...

  • Cashier - Customer Service

    2 days ago

    Stockbridge, United States Zaxby's Full time

    Starting at $11.00 / hourAs the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Cashiers are the first point of contact for our guests and are directly...

  • Cashier - Customer Service

    7 days ago

    Stockbridge, United States Zaxby's Full time

    Starting at $11.00 / hourAs the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Our cashiers are the first point of contact for our guests and are...

  • Kripalu Shop Sales Associate

    19 hours ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY The Kripalu Shop Sales Associate supports the Kripalu Shop team. The role is responsible for providing excellent customer service while handling all sales transactions of products in the Kripalu Shop. The ideal candidate should have excellent people and communication skills. Being detailed oriented with the...

  • Breader - Kitchen (Nights)

    2 days ago

    Stockbridge, United States Chick-fil-A Full time

    Company: Chick-fil-A Eagle's Landing (Across from Piedmont Henry Hospital) Voted as America's favorite & one of the fastest-growing quick-service restaurants in the country Industry leader in Customer Service & Hospitality Faith-based, individually owned & operated company Chick-fil-A has the highest customer satisfaction scores for 9 consecutive years...

  • Outdoor Guide

    2 weeks ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionWhile we are not actively recruiting for this position at the moment, we encourage you to submit your application now for potential future opportunities. The Outdoor Guide is a part of the R&R Team and leads activities such as kayaking, standup paddle boarding, hiking, and walking. This role is responsible for delivering safe,...

  • Outdoor Guide

    1 week ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:The Outdoor Guide is a part of the R&R Team and leads activities such as kayaking, standup paddle boarding, hiking, and walking. This role is responsible for delivering safe, instructional, and mindful outdoor activities at Kripalu. The Outdoor Guide upholds a culture of inclusivity, mutual support, growth and...

  • Outdoor Guide

    2 weeks ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:The Outdoor Guide is a part of the R&R Team and leads activities such as kayaking, standup paddle boarding, hiking, and walking. This role is responsible for delivering safe, instructional, and mindful outdoor activities at Kripalu. The Outdoor Guide upholds a culture of inclusivity, mutual support, growth and...

  • Kripalu Yoga Teacher

    1 week ago

    Stockbridge, United States Kripalu Center for Yoga & Health Full time

    Job DescriptionJob DescriptionWhile we are not actively recruiting for this position at the moment, we encourage you to submit your application now for potential future opportunities.POSITION SUMMARYThe Kripalu Yoga Teacher is a member of the Kripalu Faculty and supports the organization’s mission and strategy through the delivery of classes and workshops...