Operations Manager, Restoration

3 weeks ago

Traverse City, United States Paul Davis of Northwest Michigan Full time
Job DescriptionJob Description

Paul Davis Restoration & Remodeling of Northwest Michigan is a full service insurance restoration and remodeling general contractor, specializing in the mitigation and repair of damaged residential and commercial buildings.  We provide emergency response services, followed by total reconstruction of damage caused by water, fire, smoke, and wind.  We also provide remodeling to people that would like to update their kitchen, bathroom or finish their basement. 

We are an independently owned and operated company, part of the Paul Davis franchise system, which is the largest national network of full service insurance restoration contractors.   This office handles projects in all Northwest Lower Michigan. Our policy is to provide straightforward honesty and impeccable integrity to our customers, insurers, and contractors.   

The Restoration & Remodeling Operations Manager will play a very important role in the success of our company.  You will manage the day to day operations and coach all employees and sub contractors to be the best in our industry and be part of a growing company.

GENERAL DESCRIPTION

  • Professionally represent the PD principles of honesty and integrity
  • Manage & supervise staff.
  • Hire and terminate employees as needed.
  • Sell new restoration & remodeling projects.
  • Estimate mitigation, restoration & remodeling projects.
  • Manage mitigation, restoration & remodeling projects.
  • Review estimates before going to insurance company or customer.
  • Visit potential jobs and jobs in progress as needed.
  • Keep track of budget and job cost on all on going projects.
  • Oversee collections on jobs and meet with staff weekly.
  • Oversee estimating and insurance programs...
  • Market insurance agents, insurance adjusters, and other leads that can bring our company new business and keep the business we have.
  • Assist in the development of Emergency Recovery Program.
  • Manage insurance program relationships.
  • Manage vendor relationships.
  • Manage equipment & vehicle maintenance.
  • Manage supply inventory and purchasing.
  • Manage building/warehouse maintenance and cleanliness.

WORK EXPERIENCE, EDUCATION & SKILLS 

  • Must have at least 5 years of Management Experience in similar field.
  • Proven track record at Coaching employees.
  • Competence in Finance and Accounting.
  • Competence in using computerized estimation software.
  • Industry or claims handling experience a plus.
  • College Degree in Construction Management or related field a plus.
  • Must be highly proficient with technology and MS Office.  
  • Team player.
  • Leadership abilities.
  • Enthusiastic, persuasive, and service oriented.
  • Possess problem solving and coaching skills.
  • Proficient at conflict resolution.
  • Must be conceptual, analytical, organized, self sufficient and detail oriented.
  • Have a well-developed understanding of marketing and sales process.

Salary, Commission, Paid Vacation & Holidays, Health Plan, Simple IRA Retirement Plan

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