Customer Care Specialist

4 weeks ago


Twinsburg, United States Corporate Ladder Full time
Job DescriptionJob Description
Our client in Twinsburg is currently seeking a full-time Customer Care Specialist. In this role, you’ll provide world-class customer service via phone, email, and online channels to an existing and future customer base. Your primary responsibilities will include promptly processing purchase orders received from customers and ensuring timely responses to inquiries from customers and our client's internal sales force.
As a Customer Care Specialist, you’ll be assigned to handle a larger group of customers, many of whom have more transactional needs and simply require accurate order processing and post-order issue resolution support. If you’re passionate about delivering exceptional service and want to be part of a dynamic team, we encourage you to apply today and learn more about this exciting opportunity
POSITION REQUIREMENTS:
  • Associate or Bachelor degree preferred
  • Customer service experience in a manufacturing environment preferred
  • Proficiency in using computers, MS Office, ERP systems or Sales Force



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