Family Service Worker

4 weeks ago

Lynn, United States LEO Inc Full time
Job DescriptionJob Description

PRIMARY FUNCTION

Assesses the needs of Early Head Start/Head Start families and assists them in accessing necessary social, educational, recreational and health services through Early Head Start/Head Start and other community resources.

KEY ROLES (Essential Job Responsibilities):

Primary Job Responsibilities:

  • Assists with the program's outreach, recruitment and enrollment activities.
  • In collaboration with other staff, as appropriate, assess each family's need for social services; develop an individualize plan that responds to the family's need; deliver and/or coordinate the delivery of needed social services to each family; review and update.
  • In conjunction with other types of contacts, makes a sufficient number of home visits to each family as assigned.
  • Refer families to community agencies/programs; assess accessibility, relevance and usefulness for assistance received.
  • Works with center to conduct Parent Meetings at assigned center.
  • Participates in workshops, conferences, team meetings and training sessions provided by the program, and pursue professional development opportunities.
  • Maintain accurate, objective, timely and confidential records in children's files and database system, documenting all family, staff and agency contacts; disseminate appropriately.
  • Ensure comprehensive, timely two-way communication between parents, Early Head Start/Head Start staff, and as appropriate, community individuals and organizations.
  • Works cooperatively with all Content Areas to ensure compliance and service needs are met for children and families.
  • Demonstrates positive work ethic.
  • Maintain confidentiality in accordance with agency policy and legal
  • Performs other reasonably related business duties as assigned by immediate supervisor or other management staff.

Skills / Knowledge Required

  • High School Diploma or equivalent.
  • At least one college course in Human Services.
  • At least two years' experience in a related field.
  • Bilingual in Spanish
  • Family Service Worker Credential preferred; otherwise required within the first year of employment.
  • Ability to recognize emergencies and areas where action is necessary.
  • Collect, organize, record and process information quickly and efficiently.
  • Prepare and maintain written records and reports.
  • Work independently of direct supervision.
  • Maintain confidentiality and a professional demeanor at all times.
  • Demonstrate respect for individuals and groups with varied cultural, racial, ethnic, religious and linguistic identities or backgrounds.
  • Valid Massachusetts Driver's license and access to a car (not belonging to another staff member).
  • Strong computer skills, including internet, email and Excel, and the ability to learn new systems as required.
  • Strong time management skills.
  • Strong written and verbal communication skills.
  • Ability to make required home visits and to access various community organizations.
  • Must be willing and able to work flexible hours in order to meet program commitments which may of necessity take place during hours outside of the usual work day.
  • Must meet other qualifications as may be outlined in the Head Start Performance Standards.

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