Current jobs related to Customer Experience Rep - Suffield - DESIGNS FOR HEALTH INC

  • Cleaning Staff

    2 weeks ago

    Suffield Depot, Connecticut, United States BlueWave Ventures Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Cleaning Staff to join our team at BlueWave Ventures. As a Cleaning Staff, you will be responsible for maintaining the cleanliness and organization of our store, ensuring a positive experience for our customers. Key Responsibilities: Store Maintenance: Regularly clean and sanitize the sales...

  • Cleaning Staff

    3 weeks ago

    Suffield Depot, Connecticut, United States BlueWave Ventures Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Cleaning Staff to join our team at BlueWave Ventures. As a Cleaning Staff, you will be responsible for maintaining the cleanliness and organization of our store, ensuring a positive experience for our customers. Key Responsibilities: Store Maintenance: Regularly clean and sanitize the sales...

  • Auditor

    4 months ago

    Suffield, United States Verify Full time

    Overview: Seeking an AS9100 Lead Auditor fo process and QMS onsite audits in Hungary. Audit is estimated to take 2-3 days with prep, on-site time, and report generation/ customer de-brief. Auditor requirements: Auditor to complete the audit (including objective evidence), write up any nonconformances/OFIs on appropriate forms, review audit findings with...

  • Retail Sales Associate

    2 days ago

    Suffield, United States Suffield Village Market Full time

    Job DescriptionWe are seeking a friendly and hard-working Cashier to provide excellent customer service and ensure all transactions run smoothly at Suffield Village Market.Key Responsibilities:Greet each customer with a smile and actively assist while they are shopping.Work the register to ring up sales and complete transactions accurately and...

  • Account Associate

    1 month ago

    Suffield, United States Christopher Schoelen - State Farm Agent Full time $55,000 - $95,000

    Job DescriptionJob DescriptionROLE DESCRIPTION:The Schoelen Agencies are seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Account Associate with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this...

  • Account Manager

    3 weeks ago

    Suffield, United States Christopher Schoelen - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As an Account Manager for State Farm - Suffield, CT, you are vital to our daily business operations and customers success. You grow our agencies through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively...

  • Quality Assurance Specialist

    2 weeks ago

    Suffield, United States Verify Full time

    Job Summary:We are seeking a highly skilled AS9100 Lead Auditor to join our team at Verify. The successful candidate will be responsible for conducting onsite audits in Hungary, ensuring compliance with quality management systems.Key Responsibilities:Conduct thorough audits of suppliers, identifying areas for improvement and documenting...

  • Mobile Equipment Mechanic

    3 weeks ago

    Suffield, United States Lift Truck Parts & Service Full time

    Job Summary: We are seeking a skilled Road Service Technician to join our team at Lift Truck Parts & Service. As a Road Service Technician, you will be responsible for providing mobile field repairs and maintenance services to our customers.Responsibilities:Perform mobile field repairs and maintenance on a variety of equipment, including forklifts, pallet...

  • Aircraft Technician Trainee

    6 days ago

    Suffield, United States Gulfstream Aerospace Corporation Full time

    Aircraft Technician TraineeJoin Gulfstream Aerospace Corporation as an Aircraft Technician Trainee and embark on a rewarding career in aircraft maintenance. As a key member of our team, you will assist in the inspection, maintenance, and repair of customer aircraft, gaining valuable knowledge and experience in the process.Key Responsibilities:Assist in the...

  • Quality Assurance Specialist

    2 weeks ago

    Suffield, United States Spectrum Innovations Full time

    About Spectrum InnovationsSpectrum Innovations is a leading company in sheet metal processing and machining in Germany. We have four production sites where we manufacture for our customers with over 700 employees on an area of more than 10,000 square meters.Our Company CultureWe see ourselves as a system provider with a lot of know-how, experience, and...

  • Aircraft Technician Trainee

    7 days ago

    Suffield, United States Gulfstream Aerospace Corporation Full time

    Aircraft Technician Trainee Job DescriptionGulfstream Aerospace Corporation is seeking a highly motivated and detail-oriented Aircraft Technician Trainee to join our team at GAC Westfield. As a key member of our maintenance team, you will assist with the inspection, maintenance, and repair of customer aircraft, gaining knowledge of and familiarity with the...

  • Pharmacy Technician Role

    1 day ago

    Suffield, United States CVS Health Full time

    Pharmacy Technician Job DescriptionCareers at CVS Health are built around helping people on their path to better health. As a Pharmacy Technician, you will play a vital role in delivering compassionate care to our patients and customers.Job SummaryThe Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy...

  • Desktop Support Technician

    1 day ago

    Suffield, United States A3 Solutions, Inc. Full time $18 - $20

    Desktop Support Technician2 day assignment - 10/11 and 10/14Responsibilities: Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Desktop and Network SupportAssist Corporate Desk Side Support...

  • Mobile Equipment Technician

    4 weeks ago

    Suffield, United States Lift Truck Parts & Service Full time

    Mobile Mechanic Opportunity at Lift Truck Parts & ServiceWe are looking for a proficient mobile mechanic to enhance our dedicated team. If you possess experience in servicing vehicles such as cars, trucks, or forklifts, we would like to hear from you. Familiarity with forklift mechanics is a significant plus. After completing a training phase, you will be...

  • Road Service Technician

    2 weeks ago

    Suffield, United States Lift Truck Parts & Service Full time

    Job SummaryWe are seeking a skilled Road Service Mechanic to join our team at Lift Truck Parts & Service. As a key member of our service team, you will be responsible for providing mobile field repairs and maintaining equipment to the highest industry and company standards.ResponsibilitiesPerform mobile field repairs on a variety of equipment, including...

  • Library Associate Director

    2 weeks ago

    Suffield, United States Town of Suffield Full time

    Job Title: Library Associate DirectorThe Town of Suffield is seeking a highly skilled and experienced Library Associate Director to join our team. As a key member of our library staff, you will play a vital role in the management, supervision, and administration of the Kent Memorial Library.Key Responsibilities:Assist the Library Director in the development...

  • Logistics Courier

    1 week ago

    Suffield, United States Poulin Logistics Inc Full time

    Poulin Logistics Inc is seeking a skilled Delivery Driver to join our team. The ideal candidate will have a clean driving record and be able to lift 40 lbs. This is a 4-day work week opportunity with benefits. Responsibilities include delivering throughout Connecticut and Western Massachusetts. If you are a motivated and reliable individual with a strong...

  • Mobile Equipment Mechanic

    4 weeks ago

    Suffield, United States Lift Truck Parts & Service Full time

    Mobile Mechanic Role at Lift Truck Parts & ServiceWe are looking for an experienced mobile mechanic to become part of our growing organization. Candidates with a background in servicing vehicles such as cars, trucks, or forklifts are encouraged to apply. Familiarity with forklift operations is particularly beneficial. After completing a training period, you...

  • Senior Aircraft Mechanic

    3 weeks ago

    Suffield, United States Gulfstream Aerospace Corporation Full time

    Senior Aircraft Mechanic in  GAC Westfield A&P Aircraft Mechanic / Aircraft Technician. $6,500 Signing Bonus. Eligible for Relocation Assistance. Hiring for All Shifts.Unique Skills:See job description for details. Prior corporate aircraft experience preferred.   Education and Experience RequirementsHigh School Diploma or GED required. 4 years...

  • Aircraft Technician I

    3 weeks ago

    Suffield, United States Gulfstream Aerospace Corporation Full time

    Aircraft Technician I in  GAC WestfieldUnique Skills:Upcoming A&P graduates will be considered.See job description for details. Education and Experience RequirementsHigh School Diploma or GED required. FAA Airframe and Powerplant certificate or 2 years of aviation maintenance experience. . Valid Driver’s License required. Position Purpose:The Aircraft...

Customer Experience Rep

4 months ago

Suffield, United States DESIGNS FOR HEALTH INC Full time
Job DescriptionJob Description

Designs for Health is an industry-leading and rapidly growing manufacturer and distributor of nutritional supplements offered primarily through health care practitioners. By providing comprehensive support through our extensive product line, ongoing clinical education, and practice development programs, Designs for Health helps practitioners realize successful health outcomes for their patients. The company has two manufacturing plants and four distribution centers in the United States and its products are distributed in five continents.

Location: Hybrid Remote within commuting distance of the Suffield, Connecticut office.
Schedule: M-Th 11:30 am - 8:00 pm EDT & Friday 8:30 am - 5:00 pm EDT


Position Overview

Our Customer Experience Reps provide exceptional communication and high-level customer management by going above and beyond to bring forth professional, courteous, and efficient service. This position will manage the various process tasks for the customer and proactively communicate throughout while providing best-in-class service. You will utilize your strong problem-solving skills to effectively handle situations that arise with dissatisfied customers.

Essential Job Functions

  • Build positive and sustainable relationships and trust with customers through open and interactive communications.
  • Demonstrate organizational abilities to effectively manage a customer through internal processes.
  • Take initiative and go above and beyond to satisfy customer's needs.
  • Ensure the efficient, accurate and timely completion of all customer requests including order entry ensuring best-in-class customer satisfaction.
  • Proactively communicate to customers
  • Respond to a high volume of incoming calls utilizing effective listening and communication skills to identify customer problems, needs, and opportunities.
  • Resolve customer inquiries, concerns and complaints via phone, email, mail, or social media; provide appropriate solutions and alternatives; follow through to ensure
    resolution.
  • Follow communication procedures, guidelines and policies.
  • Track and follow-up on all customer requests in a timely manner.


Requirements

  • High School diploma, general education degree, or equivalent.
  • Previous customer service support experience is preferred, however, not required.
  • Strong organization, negotiation, and problem-solving skills.
  • Exceptional communication skills including strong phone contact handling skills and active listening.
  • Exceptional customer service focus.
  • Strong product knowledge with the ability to learn codes for multiple products.
  • Ability to work under pressure.
  • Proficiency in the use of MS Word, Excel, Outlook, Access and Email.
  • Ability to tactfully handle stressful and difficult situations.
  • Able to meet strict deadlines while maintaining attention to detail and accuracy of work.
  • Ability to make decisions independently based on established policies, procedures and guidelines.
  • Possess a helpful, friendly, and service-oriented attitude.
  • Ability to multi-task, prioritize, and manage time effectively.


Benefits

  • 100% company-paid medical insurance premiums for employee + children.
  • 100% company-paid life insurance benefits.
  • 100% Company-paid short-term and long-term disability insurance
  • Company funded Health Reimbursement Account.
  • Flexible spending account (FSA) for medical or dependent care.
  • Group dental, vision, and other ancillary benefits.
  • 401K plan with company-match up to 4% after the first year of employment.
  • Employee allowance and discount for company products for personal use.
  • Quarterly bonuses, personal and department.

Privacy

Your application for this position is subject to Designs for Health's Privacy Notice for Job Applicants and Workforce Members. Designs for Health does not sell your personal information, nor does Designs for Health share it for purposes of cross-context behavioral advertising.


Our Commitment to Diversity, Inclusion & Belonging
Designs for Health is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment where all employees can grow and thrive. Our employees form meaningful and often life-long connections while working at Designs for Health. We are all passionate about our mission of designing a well world, together.