Hotel Front Desk Guest Service Agent

4 weeks ago


Moline, United States Holiday Inn Express & Suites Full time
Job DescriptionJob Description

Ask us about Candy Bar Friday

Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a Full - Time, Front Desk Guest Service Agent to our team We are looking for an individual who is able to work a mixed schedule of First and Second Shift.



Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.


Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Shuttles the guests to and from the airport.
  • Other duties as required with the department.

Qualifications and Requirements:

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work weekends and holidays.

Hotel Address: 2100 69th Ave., Moline, IL 6126


EOE/AA/Disabled Veteran



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