Hotel Front Desk Guest Service Agent
4 weeks ago
Ask us about Candy Bar Friday
Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a Full - Time, Front Desk Guest Service Agent to our team We are looking for an individual who is able to work a mixed schedule of First and Second Shift.
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
Essential Duties and Responsibilities:
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Shuttles the guests to and from the airport.
- Other duties as required with the department.
Qualifications and Requirements:
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work weekends and holidays.
Hotel Address: 2100 69th Ave., Moline, IL 6126
EOE/AA/Disabled Veteran
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