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Retail Associate

1 month ago

Montrose, United States Kinikin Processing Full time
Job DescriptionJob DescriptionJob Position: Retail Clerk
Applicable Titles: Retail Associate, Sales Representative
Job Levels: I, II, III
FLSA Status: Non-Exempt
EEO: Sales Workers

Job Summary:
Sales Representatives will help customers throughout their purchasing journey with our company. Interpersonal skills and being able to anticipate customer needs is a must.

Supervisory Responsibilities:
  • Levels I through II: None
  • Level III: May review, mentor, or oversee the work of other Sales Representatives
Duties/Responsibilities:
  • Receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations
  • Builds rapport with customers and work to ensure they receive excellent service
  • Uses computer database to retrieve necessary customer information, inventory information, and purchase order status
  • Provides pricing, delivery, and other order information to customers
  • Drafts purchase orders and invoices to submit to the accounting department
  • Maintains files of active orders and update with changes to customer accounts or orders
  • Confirms credit status of customers with financial/credit department as required
Required Skills/Abilities:
  • Excellent organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to maintain good customer relations
  • Proficient computer skills and ability to learn database and ordering systems
Education and Experience:
  • High school diploma or equivalent required
  • One year of experience in customer service or order processing preferred
  • Previous experience in retail or customer service preferred
  • Sandwich making experience preferred
Physical Requirements:
  • Able to sit and work on a computer for long periods of time
  • Able to lift up to 60 lbs at a time
  • Must be able to work in cold temperatures (coolers and freezers) for short periods of time
Other:
Job descriptions prepared by the Company serve as an outline only.  Job duties and responsibilities will be established and communicated regularly as part of the Company's EOS cadence. Responsibilities and qualifications may differ here depending upon experience and manager/non-manager levels. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, the Company may have to revise, add to, or delete from your job duties per business needs with or without advanced notice to employees.

 

Kinikin Craft Butchers and Processing is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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