Customer Service Representative/Sales

1 month ago


Louisville, United States BIG O TIRES - POWERS INC Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. No experience necessary. If you want to learn a new career, apply today. We offer affordable benefits, paid time off, paid vacation and are a family oriented work environment, and all you need to be successful. Join our team today
POSITION SUMMARY
As a Customer Service Representative for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Build customer satisfaction and loyalty by providing the best guest experience
  • Achieve a thorough knowledge of all products, services, warranties and maintenance issues
  • Keep up to date through training and vendor publications
  • Adhere to the Big O Tire policies and procedures
  • Assist other sales or service associates as needed in an effort to exceed our customers' expectations
  • Help maintain the appearance and cleanliness of the building and perimeter areas
  • Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
  • Maintain showroom merchandise
  • Follow all safety practices as outlined in policy and procedures
  • Sales of tires and service-related needs
QUALIFICATIONS
  • Good leadership abilities and team building
  • Excellent customer service and communication skills
  • Strong organizational skills
  • Maintain professional appearance at all times
  • Have problem solving abilities and be a self-starter
  • Multi-tasking abilities

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.


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