Front Desk Agent
1 month ago
Heath, United States
InnVite Hospitality
Full time
Job DescriptionJob DescriptionSalary: $11.00Required Tasks: According to Hotel Standards:
- Guest Check-in & Check-out
- PMS Operations
- Cash Handling & Credit Card Transactions
- Switchboard Operation and Telephone Etiquette
- Front Office Emergency/Security Procedures
- Reservations-Guest Rooms and Meeting Rooms
- Assist with Administrative Duties as assigned by Management
- Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
- Minor Decision Making
- Take Group Reservations & Set up Group Blocks
- Sales of Guest Rooms with New Arrivals and Phone Inquiries
- Follow All Policies & Procedures as Outlined in the Employee Handbook
- Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
- Operate Laundry as Directed
- Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
- Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
- Basic Math
- Handwriting
- Computer Skills/Keyboard/Typing Skills
- Operate a 10 Key Calculator
- Hospitable, Civil Contact with the Public
- Ability to Work Independently, with Little to no Supervision
- Ability to Complete Multiple Tasks Simultaneously
- Night Audit/Basic Accounting Skills/Training
Physical Requirements:
- Neck: Bending & Twisting
- Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
- Hands: Finger Dexterity, Grasping
- Trunk: Bending & Twisting
- Legs: Normal Balance, Crouching or Kneeling
- Feet: Standing For Long Periods, Walking, Climbing Stairs
- Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
- Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
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Front Desk Agent/Night Auditor
1 month ago
Heath, United States Innvite Hospitality Full timeJob DescriptionJob DescriptionRequired Tasks: According to Hotel Standards:Covering mainly Night shifts and flexible to cover PM shift when needed according to work schedule.Guest Check-in & Check-outPMS OperationsCash Handling & Credit Card TransactionsSwitchboard Operation and Telephone EtiquetteFront Office Emergency/Security ProceduresReservations-Guest...