Supervisor at Front Desk
2 weeks ago
Join our growing team Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Property Location: Embassy Suites by Hilton Minneapolis North / Brooklyn Center
**MUST HAVE FLEXIABLE AVILABILITY SEVEN DAYS A WEEK**
Job Summary
The Guest Services Supervisor assists in supervising guest services operations and team members. The Guest Services Supervisor is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.
Essential Duties and Responsibilities
- Performs all duties of a Guest Services Representative
- Registers and processes guests upon arrival and departure
- Demonstrates and provides exceptional guest service to all hotel guests
- Demonstrates telephone courtesy and professionalism
- Maintains personal connections with guests and clients to encourage guest loyalty
- Assists in supervising guest services department with efforts relating to recruitment, orientation, training and scheduling
- Uses appropriate selling techniques to maximize revenue and occupancy
- Demonstrates a working knowledge of all services and facilities of the hotel and local area
- Assists in reviewing and approving billing accounts and department reporting
- Assists in maintaining product and service quality standards by investigating complaints and initiating corrective action
- Maintains clean and professional appearance of public areas and hotel office
- Performs additional responsibilities as assigned by leadership
Qualifications
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Strong leadership and a professional image
- Conduct work-related functions in a professional manner
-
Front Desk Supervisor
4 weeks ago
Minneapolis, United States TPI Hospitality Full timeHomewood Suites by Hilton, St. Louis Park, MN Full-Time/ Salary $17 - $19 per hour. TPI Hospitality is seeking an experienced Front Desk Supervisor to help lead a team of passionate associates. The Front Desk Supervisor will work closely with the As Front Desk, Supervisor, Hospitality, Associate
-
Front Desk Supervisor
3 days ago
Minneapolis, United States TPI Hospitality Full timeHomewood Suites by Hilton, St. Louis Park, MN Full-Time/ Salary $17 - $19 per hour. TPI Hospitality is seeking an experienced Front Desk Supervisor to help lead a team of passionate associates. The Front Desk Supervisor will work closely with the As Front Desk, Supervisor, Hospitality, Associate
-
Front Desk Supervisor/FT
23 hours ago
Minneapolis, United States Plymouth Crowne Plaza Minneapolis West Full timeJob Summary: We are looking for a Front Desk Supervisor to lead, support and assist the Front Desk Manager. The Front Desk Supervisor will assist in managing all aspects of the front desk, ensure outstanding guest satisfaction and guest retention. Increase occupancy and ADR, and develop and support front desk staff. Benefits Medical and Dental Insurance...
-
Front Desk Supervisor
6 days ago
Minneapolis, United States Crunch Fitness Full timeJob Description Job Description Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to...
-
Front Desk Supervisor
5 days ago
Minneapolis, United States CSM Corporation Full time** Front Desk Supervisor** **Job Category****:** Front Office **Requisition Number****:** FRONT03317 Showing 1 location **Job Details** **Description** This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high...
-
Front Desk Supervisor
2 weeks ago
Minneapolis, United States Crunch Fitness - Blaine and Maple Grove Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsFlexible scheduleOpportunity for advancementTraining & development The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire,...
-
Front Desk Supervisor
5 days ago
Minneapolis, United States Crunch Fitness Full timeBenefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front...
-
Front Desk Supervisor
2 weeks ago
Minneapolis, United States Crunch Fitness Full timeBenefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development The Crunch Front Desk Supervisor will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front...
-
Front Desk Supervisor
5 days ago
Minneapolis, United States Rand Tower Hotel Tribute by Marriott Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Front Desk Supervisor
2 weeks ago
Minneapolis, United States Marriott Minneapolis NW Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
-
Front Desk Supervisor
2 days ago
Minneapolis, United States The Hotel Ivy Full timeAbout Us: Hotel Ivy is a true luxury, Forbes recommended hotel in downtown Minneapolis. Were an intimate, boutique hotel with a limited 136 guestrooms and unique event spaces. From our famed Penthouse atop the Historic Ivy Tower, to our three new onsite restaurants and bars, and our Forbes 4 Star retreat at Anda Spa and Fitness, were the perfect complement...
-
Front Desk Supervisor
7 days ago
Minneapolis, United States Cedar Riverside People' Full timeJob Description Job Description The front desk lead position is responsible for coordinating patient services, interpreter services, front desk staff, and other related tasks at and affecting the front desks at People’s Center. This role is based in Minneapolis, in a community clinic serving patients from diverse backgrounds and cultural experiences. Below...
-
Front Desk Supervisor
5 days ago
Minneapolis, United States Cedar Riverside People' Full timeJob DescriptionJob DescriptionThe front desk lead position is responsible for coordinating patient services, interpreter services, front desk staff, and other related tasks at and affecting the front desks at People’s Center. This role is based in Minneapolis, in a community clinic serving patients from diverse backgrounds and cultural experiences. Below...
-
Front Desk Receptionist
2 weeks ago
Minneapolis, United States sulekha.co.uk Full timeFront Desk Receptionist Jobs in USA & Canada *Work Experience***3 - 5 Years** *Job Role**Work Experience***3 - 5 Years** *Job Role**Work Experience***3 - 5 Years** *Job Role**Work Experience***3 - 5 Years** *Job Role**Work Experience***3 - 5 Years** *Job Role**Work Experience***3 - 5 Years** *Job Role**Work Experience***3 - 5 Years** *Job Role**Work...
-
Front Desk Administrator
3 weeks ago
Minneapolis, United States JABRA Corporation Full time**Position:** Front Desk Administrator **Reports to Title:** Customer Care Supervisor **Department/Division:** Customer Care **Primary Work Location:** Bloomington, MN **Job Code/Classification** Non-Exempt **Revision Date:** November 2021 **Position Overview** To provide administrative support for the ReSound location in Bloomington, MN of the North...
-
Front Desk Supervisor
2 weeks ago
Minneapolis, United States Aloft Downtown Minneapolis Full timeJob Description Job Description At Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you...
-
Front Desk Supervisor
1 month ago
Minneapolis, United States Aloft Downtown Minneapolis Full timeJob DescriptionJob DescriptionAt Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you...
-
Front Desk Supervisor
1 month ago
Minneapolis, United States Sherman Associates Full timeJob Description At Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you anticipate your guests...
-
FT Front Desk Supervisor
7 days ago
Minneapolis, Minnesota, United States Sage Hospitality Group Full timeWhy us?AC Hotels encompass Spanish roots, European soul and a global mindset. A timelessly modern hotel at an unusually smart value lifestyle brand. The AC Hotel by Marriott Minneapolis is located in downtown Minneapolis at the intersection of 4th and Hennepin across 4th Street from the Minneapolis Public Library. This 9-story, 245-key hotel will contain the...
-
Minneapolis, United States Remington Full timeJob DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...