Automotive Sales Manager
3 weeks ago
Position Summary:
Ensures customer retention and profitability in this profit center by hiring, training, and measuring the performance of salespeople and establishing customer-focused sales standards.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties:
Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
Hires, trains, motivates, counsels, and monitors the performance of all new-vehicle sales employees.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect new-vehicle sales.
Directs and schedules the activities of all department employees, ensuring proper staffing always.
Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
Maintains an accurate daily log that reflects all sales activities in the dealership.
Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
Develops, implements, and monitors a follow-up system for new-vehicle purchasers.
Maintains teamwork in a customer-focused sales environment throughout the sales, delivery, and follow-up process.
Conducts daily and weekly sales meetings.
Provides effective communication throughout the new-vehicle department as well as interdepartmentally.
Ensures that new-vehicle salespeople understand and follow dealership policies and procedures.
Provides proper product and training resources for salespeople on a regular and continuous basis.
Oversees the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
Works with salespeople on programs that will increase the new-car gross and F&I penetration.
Develops incentive programs along with dealer and other managers.
Helps salespeople close deals when necessary.
Completes deal settlement sheets and turns into accounting office in a prompt and timely manner.
Establishes and maintains standards for the delivery of vehicles to customers.
Provides dealers with accurate floor traffic control data daily.
Reviews inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.
Recommends to the general sales manager the new-car inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
Assists the used-vehicle department with trade appraisals as needed.
Assists in the development of advertising campaigns and other promotions.
Attending managers’ meetings as requested.
Maintains professional appearance.
Other tasks as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Minimum of 2 years’ experience as Automotive Finance Manager.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience.
Four to ten years related experience and/or training; or equivalent combination of education and experience.
Communication/Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.
Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and/or boards of directors.
Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates/Licenses/Registrations:
State Sales License
Valid Driver's License
Automotive New Car Sales Manager - Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
Automotive Technician
1 month ago
Tumwater, United States Carstars Auto & RV Sales Full timeJob DescriptionJob DescriptionA great opportunity to join our family oriented team!We are looking for a Level A or Level B Automotive Technician that can work independently but also be a great team player!Someone with plenty of experience but also willing to adapt to change & accept direction with a positive attitude.We are a busy shop with 7 bays. We focus...
-
Experienced Automotive Sales Professional
5 days ago
Tumwater, United States Toyota of Olympia Full timeJob DescriptionJob DescriptionJob Title: Experienced Automotive Sales ProfessionalCompany Overview: Toyota of Olympia is a premier automotive dealership committed to providing exceptional customer service and delivering top-quality vehicles to our valued clients. With a reputation for excellence and a focus on customer satisfaction, we are seeking...
-
Experienced Automotive Car Biller
2 months ago
Tumwater, United States Toyota of Olympia Full timeJob DescriptionJob DescriptionToyota of Olympia is a premier Toyota dealership committed to providing exceptional automotive experiences to our customers. With a reputation for excellence in customer service and a wide range of high-quality vehicles, we take pride in our commitment to meeting and exceeding customer expectations. As part of our dynamic team,...
-
Experienced Automotive Car Biller
1 day ago
Tumwater, United States Toyota of Olympia Full timeJob DescriptionJob DescriptionToyota of Olympia is a premier Toyota dealership committed to providing exceptional automotive experiences to our customers. With a reputation for excellence in customer service and a wide range of high-quality vehicles, we take pride in our commitment to meeting and exceeding customer expectations. As part of our dynamic team,...
-
Retail Sales Clerk
7 days ago
Tumwater, United States Smart Foodservice Stores LLC Full timeESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers. Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.• Perform sales and cash functions in the POS in an efficient...
-
Retail Sales Clerk
2 months ago
Tumwater, United States Smart Foodservice Stores LLC Full timeESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers. Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.• Perform sales and cash functions in the POS in an efficient...
-
Grocery Retail Sales Representative
1 week ago
Tumwater, United States Smart Foodservice Stores LLC Full timeESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers. Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.• Perform sales and cash functions in the POS in an efficient...
-
Customer Service Advisor
7 days ago
Tumwater, United States Schnitzer Steel Industries Inc Full timeResponsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that...
-
Tax Administration Manager
1 week ago
Tumwater, United States Washington State Department of Revenue Full timeDescription This opportunity is for current permanent employees of the Department of Revenue Only The Taxpayer Account Administration division is currently seeking a Tax Administration Manager (TAM) in Tumwater, Washington . This position manages the Reseller Permit Team, which administers Washington’s Reseller Permit program. Reseller...
-
Porter/Detailer
1 day ago
Tumwater, United States The Boyd Group Full timeCompany: Gerber Collision & GlassWELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW...
-
Porter/Detailer
2 days ago
Tumwater, United States The Boyd Group Full timeCompany: Gerber Collision & GlassWELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW...
-
Grocery Clerk
1 week ago
Tumwater, United States Smart Foodservice Stores LLC Full timeESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers. Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.• Perform sales and cash functions in the POS in an efficient...
-
Grocery Clerk
7 days ago
Tumwater, United States Smart Foodservice Stores LLC Full timeESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers. Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.• Perform sales and cash functions in the POS in an efficient...
-
Customer Service Representative
5 days ago
Tumwater, United States Chevron Full timeAt Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Expectations: • Maintain courteous, professional contact with...
-
Retail Sales Clerk
1 week ago
Tumwater, Washington, 98512, Thurston County, WA, United States Smart Foodservice Stores LLC Part timeESSENTIAL DUTIES AND RESPONSIBILITIES Front End:• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers. Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.• Perform sales and cash functions in the POS in an efficient...
-
Warehouse Free Sample Associate
2 weeks ago
Tumwater, United States CDS (Club Demonstration Services) Full timeIf you enjoy interacting with people, Club Demonstration Services (CDS) may be the right fit for you! As the preferred marketing provider to Costco, we drive sales and engage with customers in a creative way. CDS Part Time Product Demonstrators enjoy a flexible, part-time schedule and conduct demonstrations that introduce customers to new products.You:Are...
-
Optician I
2 weeks ago
Tumwater, United States Keplr Vision Full timeOptician IGeneral Job Description & ResponsibilitiesThe primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include: Review Physician's prescriptions and orders based on medical chartsEducate patients on their corrective lens options and help them make a choice...
-
Taco Bell Cashier
6 days ago
Tumwater, United States Pilot Flying J Full timeCompany Description Pay Rates Starting between: $16.78 - $20.45 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of...
-
Taco Bell Cashier
6 days ago
Tumwater, United States Pilot Flying J Full timeCompany Description Pay Rates Starting between: $16.78 - $20.45 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of...
-
Subway Sandwich Artist
2 days ago
Tumwater, United States Pilot Company Full timeCompany DescriptionPay Rates Starting between: $16.30 - $20.45 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type...