Factory Service Tech

4 weeks ago


Denver, United States Employment Solutions Full time

Job DescriptionJob DescriptionEssential Job Duties To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Embraces and promotes brand values while delivering customer care principals. Assists in maintaining appearance of facility in professional, clean, and organized manner, consistent with Makita’s brand image, on a daily basis. Read and understand repair procedures contained within Clients Service Information. Maintain work area in a clean, safe, and orderly condition. Ability to create, edit, and complete repair and sales invoices in the computer. Begin learning procedures for creating FSC reports. Prepare tools and part orders for shipment as required. Ability to assist in managing parts inventory accurately. Assist in physical inventory.Performs other duties as assigned by management. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills Required Ability to respond to technical inquiries. Proficient in basic computer skills. Good customer service skills and established rapport with client’s customers. Good knowledge of power tools and applications. Notify customers of repair estimates, completed repairs, and orders ready for pick up. Ability to follow instructions and follow



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