Security/Concierge Overnight

DISCOVER YOUR PURPOSE

At “Discovery Village at Deerwood Independent Living”, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents.

About Discovery Senior Living

Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for Security/Concierge to join our team.

Security/Concierge Responsibilities:

• Promoting and guarding the community property and assets against fire, theft, vandalism and illegal entry by unauthorized persons while meeting and/or exceeding service standards.
• Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas and perimeter access.
• Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes.
• Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
• Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.
• Investigates all incidents and suspicious occurrences, filing incident report appropriately.
• Responds to all security calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor.
• Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and property.
• Secures and unlocks areas and buildings in accordance with policy and community expectation.
• Assist in emergency response procedures as per community policy.
• May be required to drive the community vehicle if necessary.
• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.

• Greets residents and visitors. Answers inquiries and gives directions.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Maintains and keeps desk and entry area neat and organized.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

• One year job related experience preferred.
• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Basic computer skills required.
• Must demonstrate an interest in working with a senior population.
• Interacts with guests, residents and staff in a courteous and friendly manner.

If having a direct impact on the lives of others is appealing to you, apply today and join our team

EOE D/V