Field Operations Supervisor

2 months ago

Kansas City, United States BioTouch Full time
Job DescriptionJob DescriptionThe Field Operations Supervisor position will manage, train and oversee dispatch teams, confirm shift coverage and manage customer service.Responsibilities
  • Manages day-to-day operations activity and teams, and ensures the department is reaching goals set forth by leadership. 
  • Assists the Operations Manager/Director of Operations with communicating and explaining new directives, policies, or procedures to teams. 
  • Assists Operations Manager/Director of Operations with improving customer service and satisfaction through policy and procedural changes. 
  • Partners with operations team to solve and communicates active driver and client issues.
  • Escalates client and driver issues as necessary to Operations Manager/Director of Operations. 
  • Proactively manages dispatch boards for coverage, OTP and scanning compliance and addresses gaps performance discrepancies in real time with dispatch and drivers. 
  • Oversees shift changes and handoff including start/end of shift team meetings/communications. 
  • Reviews, validates and sends client status reports proactively per client expectations.
  • Coordinates team schedule/support to ensure appropriate coverage for client activity.
  • Manages customer complaints and solves in real time. 
  • Communicate driver compliance, training and reinforce performance standards.
  • Identify areas of driver shortages, overloaded drivers and additional TSA drivers. 
  • Manage team performance and develop team members for successive responsibility. 
  • Manage team schedules for coverage. 
  • Other duties as assigned
Required SkillsABILITIES REQUIRED:
  • Thorough understanding of practices, theories, and policies involved in logistics, transportation, business, and finance.
  • Excellent verbal and written communication and interpersonal skills.
  • Superior managerial and diplomacy skills.
  • Extremely proficient in Microsoft Office related software.
  • Excellent leadership, analytical, decision-making, and problem-solving skills.
QUALIFICATIONS: 
  • College degree in Logistics, Business or other related field, preferred. 
  • Extensive and diversified background with at least 3 years of related experience. 

  • Sr Supervisor, Repair Field Operations

    1 month ago

    Kansas City, United States Otis Worldwide Corporation Full time

    Ensuring field employee safety. Meeting with customers to ensure obligations and expectations are achieved. Directing the performance of field maintenance and contractual service operations. Conducting field education training with field workforce. M Operations, Field Technician, Supervisor, Repair, Field, Operation, Business Services

  • Sr Supervisor, Repair Field Operations

    2 months ago

    Kansas City, United States Otis Worldwide Corporation Full time

    Ensuring field employee safety. Meeting with customers to ensure obligations and expectations are achieved. Directing the performance of field maintenance and contractual service operations. Conducting field education training with field workforce. M Operations, Field Technician, Supervisor, Repair, Field, Operation, Business Services

  • Sr Supervisor, Repair Field Operations

    3 weeks ago

    Kansas City, United States Otis Worldwide Full time

    Date Posted: 2024-04-04 Country: United States of America Location: OT517: TMK - KANSAS CITY, KS 1100 West Cambridge Circle Dr, Kansas City, KS, 66103 USA Otis Elevator Company is searching for a highly motivated Sr. Supervisor, Repair Field Operations. This individual will be responsible for day-to-day management of field staff, employee selection,...

  • Sr Supervisor, Repair Field Operations

    1 week ago

    Kansas City, United States Otis Worldwide Full time

    Date Posted: 2024-04-04 Country: United States of America Location: OT517: TMK - KANSAS CITY, KS 1100 West Cambridge Circle Dr, Kansas City, KS, 66103 USA Otis Elevator Company is searching for a highly motivated Sr. Supervisor, Repair Field Operations. This individual will be responsible for day-to-day management of field staff, employee selection,...

  • Sr Supervisor, Repair Field Operations

    2 weeks ago

    Kansas City, United States Otis Worldwide Full time

    Date Posted: 2024-04-04 Country: United States of America Location: OT517: TMK - KANSAS CITY, KS 1100 West Cambridge Circle Dr, Kansas City, KS, 66103 USA Otis Elevator Company is searching for a highly motivated Sr. Supervisor, Repair Field Operations. This individual will be responsible for day-to-day management of field staff, employee selection, field...

  • Sr Supervisor, Repair Field Operations

    1 week ago

    Kansas City, United States Otis Worldwide Full time

    Date Posted: 2024-04-04 Country: United States of America Location: OT517: TMK - KANSAS CITY, KS 1100 West Cambridge Circle Dr, Kansas City, KS, 66103 USA Otis Elevator Company is searching for a highly motivated Sr. Supervisor, Repair Field Operations. This individual will be responsible for day-to-day management of field staff, employee selection, field...

  • Field Supervisor

    2 months ago

    Kansas City, United States Apple Roofing Full time

    Apple Roofing is currently looking for a Field Supervisor to join our team.The Field Supervisor will be able to work independently, under the direction of their supervisor. The candidate must be able to multi-task as he/she may be overseeing multiple jobs per day. The candidate should have a working knowledge of general construction practices, more...

  • Field Supervisor

    2 months ago

    Kansas City, United States Apple Roofing Full time

    Apple Roofing is currently looking for a Field Supervisor to join our team.The Field Supervisor will be able to work independently, under the direction of their supervisor. The candidate must be able to multi-task as he/she may be overseeing multiple jobs per day. The candidate should have a working knowledge of general construction practices, more...

  • KC Area Field Supervisor

    2 weeks ago

    Kansas City, United States Midwest Pool Management Full time

    Job DescriptionJob DescriptionField SupervisorMidwest Pool Management is looking to hire energetic, trustworthy, and reliable Field Supervisors. The Field Supervisor role is a fast-paced partnership with the facility management staff. In this position there will be daily and direct interaction with field staff and District Managers. The Field Supervisor will...

  • KC Area Field Supervisor

    3 weeks ago

    Kansas City, United States Midwest Pool Management Full time

    Job DescriptionJob DescriptionField SupervisorMidwest Pool Management is looking to hire energetic, trustworthy, and reliable Field Supervisors. The Field Supervisor role is a fast-paced partnership with the facility management staff. In this position there will be daily and direct interaction with field staff and District Managers. The Field Supervisor will...

  • Supervisor, Operations

    2 months ago

    Kansas City, United States The Guitar Center Full time

    Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perf Operations, Supervisor, Operation, Manufacturing, Retail

  • Field Operations Supervisor

    3 weeks ago

    Daly City, United States Serazuki Enterprises Inc Full time

    Job DescriptionJob DescriptionDescription:Responsible for on-site event management including pre-event planning/ site measurement, order management and on-site installation and tear-down. Additionally, this position is responsible for the effective and successful management of labor, productivity, and quality control measures of the event. Field Operation...

  • Field Operations Supervisor

    2 weeks ago

    Daly City, United States Serazuki Enterprises Inc Full time

    Job DescriptionJob DescriptionDescription:Responsible for on-site event management including pre-event planning/ site measurement, order management and on-site installation and tear-down. Additionally, this position is responsible for the effective and successful management of labor, productivity, and quality control measures of the event. Field Operation...

  • Field Operations Supervisor

    2 weeks ago

    Daly City, United States Serazuki Enterprises Inc Full time

    Job DescriptionJob DescriptionDescription:Responsible for on-site event management including pre-event planning/ site measurement, order management and on-site installation and tear-down. Additionally, this position is responsible for the effective and successful management of labor, productivity, and quality control measures of the event. Field Operation...

  • Field Operations Manager

    1 week ago

    Kansas City, United States Emler Swim School Full time

    Job DescriptionJob DescriptionAre you a talented leader with a caring heart? If you have managerial experience, love kids and love the water, join Emler Swim School’s management team at our award-winning swim schools in your community. We are seeking a leader who will enjoy FULL AND ACTIVE days, spent working both in and out of the pool, constantly...

  • Operations Supervisor

    3 weeks ago

    Kansas City, United States Comprehensive Logistics Full time

    Be a part of something big. Comprehensive Logistics Inc.is growing and now is your chance to join a company where you will have influence! We are a lean company who asks a lot of its talented workforce and in return give you the opportunity to be part of a major player in the 3rd party logistics space. If you are energized by solving large-scale challenges,...

  • Operations Supervisor

    1 week ago

    Kansas City, United States Comprehensive Logistics Full time

    Be a part of something big. Comprehensive Logistics Inc.is growing and now is your chance to join a company where you will have influence! We are a lean company who asks a lot of its talented workforce and in return give you the opportunity to be part of a major player in the 3rd party logistics space. If you are energized by solving large-scale challenges,...

  • Registered Nurse Clinical Field Staff Supervisor

    4 weeks ago

    Kansas City, United States NurseRecruiter, LLC Full time

    Job DescriptionJob DescriptionOur client seeks a compassionate Registered Nurse Clinical Field Staff Supervisor tasked with guiding and supporting field staff to provide outstanding care to patients. The role encompasses task management, promoting staff growth, and guaranteeing the delivery of top-tier patient care.Qualifications:Required:Associate degree or...

  • Registered Nurse Clinical Field Staff Supervisor

    2 weeks ago

    Kansas City, United States NurseRecruiter, LLC Full time

    Job DescriptionJob DescriptionOur client seeks a compassionate Registered Nurse Clinical Field Staff Supervisor tasked with guiding and supporting field staff to provide outstanding care to patients. The role encompasses task management, promoting staff growth, and guaranteeing the delivery of top-tier patient care.Qualifications:Required:Associate degree or...

  • Operations Supervisor

    2 weeks ago

    Kansas City, United States Dawn Foods Full time

    Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people,...