Baseball Operations Coordinator

3 days ago

Aberdeen, United States Ripken Baseball Full time
Job DescriptionJob Description

Summary

As a successful Baseball Operations Coordinator, you will assist in organizing spring and summer programming at all our world-class facilities. The position will play an integral role in scheduling for all core lines of programming, operations of events, assisting in oversight of part-time operations staff, weekend sales, along with a wide variety of related duties and activities. This individual will be responsible for ensuring quality control surrounding all baseball/softball activities and to ensure our events exceed expectations.

Responsibilities

As our Operations Coordinator, you will:

  • Execute all customer care and related communication for registered players
  • Oversee the process of collecting necessary items from customers prior to event (and review to ensure completeness and accuracy) for tournament teams – leveraging the online registration platform for maximum efficiency
  • Invoice and collect payment from customers as necessary
  • Execute pre-event communication
  • Monitor and evaluate all schedule requests made by players for events
  • Produce schedules for approval by the Operations Manager
  • Serve as on-site supervisor for events
  • Oversee facility First Aid operations in terms of inventory and staffing levels
  • Closely monitor all baseball operations related inventory
  • Work closely with umpire assigners on related event needs and scheduling
  • Assist in event sales efforts under the General Manager
  • Assist as instructor and coach as necessary
  • Ensure that sponsorship activities related to event are executed
  • Assist in facilities operations, food and beverage, retail operations as needed
  • Travel to all locations that host the All-Ripken Games

Qualifications

We require:

  • Bachelor’s Degree
  • 1-2 years of experience working in sports business/operations or related field
  • Solid understanding of youth baseball and tournament operations
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Positive approach to learning
  • Strong work ethic
  • Good planning, directing, and organizational skills
  • Excellent customer service orientation to respond to needs of parents or coaches
  • Ability to work in a team environment
  • Ability to supervise others
  • Ability to work long extended hours and weekend/holidays as needed

We prefer:

  • Bachelor’s degree in sports- or business-related field such as Sports Marketing, Management, or Instruction
  • Former collegiate or professional baseball and/or softball experience
  • Proven track record of leadership in a professional environment
  • Sound knowledge of the game of baseball/softball and tournament operations
  • Willingness to take on special projects and roles based on the needs of the company

Special Physical Requirements/Working Conditions

  • Routinely required to work extended hours as dictated by business needs
  • Physical ability to accomplish all tasks
  • Routinely lift or move up to 50 pounds at least 20% of the time
  • Routinely exposed to extreme hot/cold weather conditions, and dust/particles


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