Dock Associate

1 month ago


Phoenix, United States Total Warehouse Inc. Full time
Job DescriptionJob DescriptionDescription:
  • • Optimally utilizing warehouse space to ensure efficient storage and accessibility of equipment
  • • Managing and tracking inventory by utilizing an Oracle ERP system and reviewing incoming and outgoing equipment, including photographing each.
  • • Creating, processing, and recording various documents, including BoLs, shipping tickets, and POs.
  • • Coordinating transportation of equipment using various resources, including internal company vehicles and staff, external 3rd party freight companies (FedEx, UPS, USPS, Etc) as well as external trucks for local and long distance deliveries and pickups of equipment.
  • • Creating, processing, issuing and recording POs issued by you to vendors for various reasons.
  • • Using a forklift, pallet jacks, and other equipment to properly and safely move product, including loading and offloading of various trucks and containers.
  • • Promptly and professionally communicating with customers, supervisors, teammates, and members of other teams to address various needs.
  • • Visually inspecting, and possibly cleaning/wiping down outgoing equipment, to ensure that our customers receive product that represents us to the best of our abilities.
  • • Picking, packing, palletizing, and wrapping/banding/strapping parts and equipment for shipping and removing and storing the same for incoming shipments.
  • • Ensuring all assets are labeled, stenciled and/or barcoded upon entering and/or before leaving our facilities.
  • • Verifying the accuracy & condition of incoming & outgoing loads, including models, serial numbers, and quantities, and associated paperwork of all incoming and outgoing loads.
  • • As part of the team, identifying, reporting, and potentially resolving observed safety hazards.
  • • Pick-up, deliver and retrieve parts as necessary for field service team.
  • • Other duties as assigned.
Requirements:


  • • Excellent verbal and written communication skills.
  • • Strong organizational skills to prepare and assign routes.
  • • Ability to work at a fast pace and under pressure.
  • • Ability to multitask.
  • • Advanced customer service skills.
  • • Excellent hand-eye coordination.
  • • Basic mathematical aptitude.
  • • Knowledge of the industry is recommended but not required.


  • EDUCATION AND EXPERIENCE:
  • • High school diploma or equivalent, with business degree preferred.
  • • Previous experience with NetSuite or other Customer Relationship Management software.
  • • Previous Forklift experience is a plus.


  • PHYSICAL REQUIREMENTS:
  • • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • • Prolonged periods sitting at a desk and working on a computer.
  • • Must be able to lift up to 50 pounds at times.
  • • Vision abilities include close vision and ability to adjust focus.
  • • Ability to function in work environment with moderate noise level from several sources creating constant activity

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