Service Advisor

Hiring Service Advisors

Signing Bonus Available for Qualified Individuals

This is NOT a 100% Commission Position

Responsibilities:

• Greeting customers and directing them to available mechanics.
• Consulting with mechanics regarding necessary repairs
• Using your in-depth product and service knowledge to sell our available parts and service options to customers.
• Answering questions about service outcomes, scheduling appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with informational advice on warranty protections, potential cost savings, and also advising on
• the advantages of trading in their car versus fixing the car. 
• Managing and overseeing the dealership's workflow and schedule.  
• Ensuring all service details rendered and costs are clearly relayed to the customer and processing their payments.
• Liaising with service technicians about parts ordering, then ensuring parts are available when needed.
• Providing customers with a luxury experience resulting in high survey ratings.

Requirements:

• Strong customer service skills and willingness to learn
• Experience in the automotive field (preferable in the service department)
• A strong understanding of automotive technology and the automotive industry
• Strong organizational decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.

What We Offer:

• Consideration for advancement within the organization
• VERY Competitive pay
• Health Insurance
• Paid Holidays & PTO
• Short Term Disability
• Life Insurance
• 401K Retirement Plan
• Vehicle Purchase Discounts