Bilingual Patient Service Specialist

3 weeks ago


Grapevine, United States ADASTAFF Medical Full time
Job DescriptionJob Description
Overview:We are seeking a dedicated Bilingual Patient Services Representative to join our healthcare team. The ideal candidate will have experience in medical office administration and patient service, ensuring a smooth and efficient front desk operation. The position is a 13wk contract with possible permanent job offer. Location Grapevine TX JOB SUMMARYProvides a range of entry-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed.WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)· Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing · Inputs patient registration information into computer registration system and verifies accuracy of information· Provides accurate patient, medical, financial, or procedural information to patients Discusses financial arrangements and issues with patients and/or family members· Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support· Prepares required forms orders and maintains inventory of supplies as required· The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. · Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. · The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements.KNOWLEDGE, SKILLS AND ABILITIES· Knowledge of patient registration procedures and documentation· Knowledge of medical insurance claims procedures and documentation· The use of personal computers and related software applications· Preparing and maintaining patient records· Interpersonal and customer service skills· Verbal and written communication skills (both English & Spanish)· Ability to obtain patient demographic information and verify insurance eligibility.Apply online at www.adastaff.com/medical or sent most current resume to houston@adastaff.com

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