Operations Manager
2 weeks ago
Company Overview:
Pureflow is a dynamic and growing organization that values teamwork, integrity, and excellence. We provide essential support and services to our field teams, enabling them to deliver top-notch customer service and achieve outstanding results. Our commitment to employee growth is unwavering, and we offer a productive and engaged work environment that fosters personal and professional development.
Job Description:
We are seeking an Operations Coordinator who thrives in a well-organized team and enjoys contributing to a positive work atmosphere. The ideal candidate is well organized, analytical, and takes pride in delivering excellence. As an Operations Coordinator, you will play a crucial role in supporting our field teams through back-office assistance, tools support and training, and logistical support. Your problem-solving skills, effective communication, and dedication to refining process efficiencies will be key assets in this role.
Key Responsibilities:
- Collaborate closely with field technicians in the office, shop, and field environments.
- Provide exceptional customer service to internal and external stakeholders.
- Coordinate and manage various business processes, including customer service, billing, quoting, inventory management, and team scheduling.
- Support field teams with back-office assistance, tools support, and training.
- Identify and implement process improvements to enhance overall efficiency.
Benefits: We offer a comprehensive benefits package to all our employees, including:
- Competitive and experience-based compensation.
- Opportunities for personal and professional growth within the company.
- Training, tools, and ongoing support to foster your development.
- 401(k)
- 401(k) matching after one year of service
- Medical insurance
- Dental insurance
- Life insurance
- Health savings account
- ST/LT Disability Insurance
- Paid time off
- Referral bonus program
- Tuition reimbursement
Requirements:
- Minimum of 5 years of management experience of field operations
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
- Comfortable collaborating with field technicians in various work settings.
- Previous experience with ERP systems, such as Microsoft Dynamics, is a plus.
- Knowledge of or experience in coordinating or managing multiple business processes.
- Experience in coordinating service activities across multiple clients is beneficial.
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Ability to commute/relocate:
- Phoenix, AZ 85040: Reliably commute or planning to relocate before starting work (Required)
Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions.
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