Banquet Captain

2 weeks ago

Indianapolis, United States Wyndham Indianapolis West Full time
Job DescriptionJob Description

**Job Summary:**
We are looking for a Banquet Captain to oversee all aspects of banquet events, including set-up, service, and breakdown. The Banquet Captain will lead a team of banquet staff, ensuring exceptional customer service and smooth event operations.

**Qualifications:**
- Proven experience in banquet service or hospitality industry
- Strong leadership and communication skills
- Ability to remain calm and focused in a fast-paced environment
- Knowledge of food and beverage operations
- Excellent customer service skills

**Responsibilities:**
- Coordinate with event planners to understand event details and requirements
- Supervise and train banquet staff on set-up, service, and breakdown procedures
- Ensure all banquet equipment is set up correctly and in good working condition
- Communicate effectively with staff, kitchen team, and management to ensure seamless event execution
- Address any customer concerns or special requests promptly and professionally

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