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Service Technician
4 weeks ago
The Field Service Technician is a responsible, self-starter who uses their experience to deliver the desired customer service experience. Must multitask, keep accurate records, and communicate well verbally and in writing.
Responsibilities
- Provide service and customer support during field visits
- Tie workflow to schedule
- Manage all on site repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Operate vehicle in a safe manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information with Field Service Manager
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Requirements
- Proven field service, manufacturing experience
- Ability to troubleshoot, test, repair, and service technical equipment
- English literacy
- Ability to work flexible shifts, adapt to changing work schedules and some overnight trips
- Familiarity with mobile tools and applications
- Technical degree or certification
- Not afraid of heights'
'
Work Remotely
- No
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
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