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Field Service Technician

5 months ago

Carroll, United States Housby Mack, Inc. Full time
Job DescriptionJob Description

FLSA Status: Non-Exempt

Schedule: Monday - Friday, 7:00 AM to 4:00 PM

PRIMARY PURPOSE: Housby is looking for a full-time, experienced Field Service Technician to diagnose and repair heavy-duty vehicles according to OEM guidelines. We are looking for a dedicated individual with excellent troubleshooting and diagnostic skills to help deliver exceptional service to our customer base.

WHY HOUSBY? Housby, a family-owned business for over 50 years, offers a flexible environment, a competitive benefits and compensation package, and most importantly, a culture that promotes growth along with celebrating success. Ranked as a top workplace by employees in the state of Iowa for 6 consecutive years, here at Housby we realize that our greatest asset remains our employees.

At Housby, we don't just talk about our core values - we live them every day. Integrity, we do the right thing, even when it's difficult. Dedication, we continuously deliver reliability, professionalism, and quality in everything we do. Work-Life Balance, we give our employees the freedom to handle their personal obligations. Entrepreneurial Spirit, we take pride in what we do, how it can be done better, taking calculated risks, being optimistic, and above all execute.

EXPECTATIONS:

  • Essential Duties include the following. Other duties may be assigned.
  • Diagnose and complete basic and complex repair activities at customer sites.
  • Maintain equipment by performing inspections to identify work and/or damaged parts.
  • Diagnose and repair vehicles according to OEM guidelines.
  • Correct vehicle deficiencies by replacing, repairing, and adjusting parts. This may include disassembly of major components, subcomponents, or systems to include engine, drive train, electrical, air conditioning, cabs, clutches, or other components.
  • Perform repairs within given timelines.
  • Complete road tests for vehicles, which may include the need to drive such vehicles.
  • Document detailed steps taken for repairs, and properly document time needed to complete repairs via computer system.
  • Clean, lubricate, and perform other routine maintenance work on vehicles.
  • Properly dispose of any fluids.
  • Clean workspace when repairs are complete.
  • Engage with customers in a courteous and professional manner.
  • Maintain a professional image at all times.
  • Follow general safety rules for each job.
  • Must supply tools to make job as efficient as possible.
  • Must be able to travel out of state on a frequent basis for weeks at a time
  • Complete continuing education courses as needed.

SKILLS & EXPERIENCE:

  • Possess a strong attention to detail.
  • Ability to ready and comprehend instructions and information.
  • General computer skills.
  • At least 4 years of heavy-duty diesel mechanic experience required.
  • Training on multiple different classes of heavy-duty trucks is highly preferred.
  • Must demonstrate and follow Housby's Core Values
  • Maintain a valid driver's license at all times.
  • Obtain a Class B CDL within 90 days of effective date.

EDUCATION:

  • High school diploma or GED required.
  • Some college courses preferred.
  • Willing to continue education as directed a plus.

PHYSICAL DEMANDS:

  • Safety glasses and safety shoes are required at all times.
  • Ability to lift up to 50 pounds.
  • Significant standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing, and pulling.
  • Be able to withstand hot summer/cold winter temperatures.

WORK ENVIRONMENT:

  • The work environment for this position is varied due to the differences in our work site. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, electrical, vibrations, fumes or airborne particles, toxic and outside weather conditions.
  • The noise level in the work environment is usually moderate to very loud.
  • Works indoors and out. Exposed to outside weather.

COMPENSATION:

  • Competitive Compensation (Based on Experience)
  • Benefits including medical, dental, vision, life insurance, 401(k) with company match, and more
  • Uniforms provided.
  • 120 Hours of PTO after your first full year of employment.
  • 9 Paid Holidays (including your Birthday off)
  • Energetic and transparent work environment and great company culture.
  • Ongoing training, and professional development opportunities.

Housby is an Equal Opportunity Employer.