Restaurant Supervisor
1 week ago
The Crowne Plaza Englewood is hiring a PM Restaurant Supervisor. Supervises and directs restaurant staff. Interacts with guests to ensure a positive experience.
$19 per hour
Responsibilities:- In the absence of the Restaurant Manager, carries out the daily operation of the restaurant ensuring effective communication of all required standards and procedures to all restaurant employees
- Ensure customer satisfaction by promoting excellent service
- Respond to customer complaints tactfully and professionally
- Maintain quality control for all food served
- Analyze staff evaluations and feedback to improve the customer's experience
- Project future needs for goods, kitchen supplies, and cleaning products
- Oversee health code compliance and sanitation standards
- Look for ways to cut waste and decrease operational costs
- Train new employees and provide ongoing training for all staff
- Book events in the private dining room & ensure proper deposits are taken
- Ensures all daily checklists are completed for front-of-house and culinary staff
- Perform any other job duties as assigned
- Prior hotel server service role preferred
- Knowledge of Micros
- Must be available to work ALL shifts (PM Shifts)
- Excellent communication and customer service skills
Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.
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