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Opener AM Daytime Team Member

1 month ago

Dedham, United States Chick-fil-A Dedham Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Who We Are: One of the fastest-growing quick-service restaurants in the country Industry leader in Customer Service Hospitality Faith-based, family-owned company

  • Pay Type: $15 + / hr
  • Part-time 6AM- 2PM / 6AM-3 AM
  • Full Time: 6 AM-4PM / 7AM-4PM
  • Benefits: Access to scholarships at up to $33,000 per year
  • Flexible hours and Sundays Off
  • Positive Work Environment
  • Free Meals
  • Growth and Management Opportunity
Requirements:


  • Ability to multitask, work at a quickly, yet efficiently
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Customer service-oriented, Positive attitude, Ability to communicate effectively with guests and team members
  • Detailed oriented keenly observant
General Responsibilities


  • Read, understand and comply with all of the Team Member Handbook
  • Understand the expectation of Chick-fil-A customer service standards
  • Positive and serving attitude with a warm personality. Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected Greeting and serving guests with enthusiasm, courtesy, and hospitality.
  • Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections with customers (EC).
  • Take orders with speed and accuracy
  • Demonstrate knowledge of the brand and menu items
  • Protect the customer experience by checking product for quality and consistency, ensuring packaging, food presentation is top level, deliver portions that are correct and meet all weight and presentation expectations.
  • Ensure FIFO (First In, First Out) model is being followed.
  • Appropriately handle all customer issues and play a part in customer recovery.
  • Show up on time, have a great attitude and work hard for your entire shift.
  • Ensure your appearance is in compliance with the Handbook
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Be responsible to fill your shift if you are not able work.
  • Display good stewardship and a sense of ownership for the business
  • Able to lift 20 - 30 pounds on a consistent basis

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