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Barista

4 months ago

San Francisco, United States Il Parco Full time
Job DescriptionJob Description

Barista Skills and Responsibilities:

  • Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
  • Welcomes customers by determining their coffee interests and needs.
  • Educates customers by presenting and explaining the coffee drink menu; answering questions.
  • Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
  • Generates revenues by attracting new customers; defining new and expanded services and products.
  • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe and healthy work environment by following organization standards and sanitation regulations.
  • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
  • Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
  • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Barista Qualifications / Skills:

  • Listening
  • Verbal communication
  • Customer focus
  • Customer service
  • Basic safety
  • People skills
  • Action oriented
  • Organization
  • Selling to customer needs
  • Attendance
  • Client relationships

Education, Experience, and Licensing Requirements:

  • High school diploma, GED, or equivalent preferred
  • Prior café or coffee shop experience a plus
  • Familiarity with telephone, office, and point-of-sale software