Store Manager

2 weeks ago

Cabazon, United States ST JOHN KNITS INC Full time
Job DescriptionJob DescriptionDescription:


The Store Manager is responsible for overseeing sales, human resources, inventory control, merchandising, providing outstanding client service, and maximizing profits by controlling expenses. Store Managers are held directly accountable for their individual store’s financial results and are responsible for recruiting, staffing, and developing all employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team
  • Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication)
  • Communicates effectively and with a global perspective; develops and maintains professional relationships
  • Effectively teaches, demonstrates and implements training programs to ensure staff is trained in product knowledge, clienteling and relationship selling skills
  • Promotes and supports the St. John customer loyalty programs
  • Create and maintain positive employee relations by leading and developing a professional store team
  • Ensure on-going, specific and immediate coaching and feedback delivery of all performance documentation in a timely manner; Monthly Touch Base, store meetings, Performance Review, Employee Notices and Performance Improvement Plan
  • Coaches, develops, and motivates the sales team on a daily, weekly and monthly basis to meet sales goals utilizing the following:
    • Monthly Touch Base
    • Regularly scheduled Store Meetings
    • Product Knowledge materials
    • Scheduled Selling Floor time to observe, coach, support and to lead by example
  • Effectively teaches, demonstrates and ensures all store staff complies with all Company initiatives
  • Recruit, hire and develop top sales and management professionals; maintain an active networking group
  • Maintain staffing levels in accordance to store headcount
  • Develop staff for internal succession planning
  • Resolve client issues and requests in a efficient and quick manner
  • Demonstrates high level of quality in work, attendance and appearance
  • Solves problems/issues methodically and with a sense of urgency
  • Takes appropriate partnerships with Supervisor, Human Resources and other corporate partners
  • Develops a strategic plan to achieve store business goals
  • Sets daily, weekly and monthly sales goals for the store and the sales team and ensure sales goals are achieved
  • Coach and develop staff to exceed individual and store goals
  • Communicate and successfully promote programs, marketing tools and events aimed at increasing business
  • Utilize and maintain client database for phone calls, appointments, and events
  • Is involved in the community and outreach projects in the local marketplace
  • Understands the company’s business strategies and direction
  • Follows through and accomplishes multiple projects/priorities in a timely manner
  • Achieve/exceed all financial and operational objectives with regards to expense control, loss prevention, audits, payroll and weekly reports
  • Maximize store profits through inventory management
  • Prepare, coordinate and ensure complete and accurate physical inventory per Company guidelines
  • Identify and communicate merchandise assortment opportunities and issues to merchant team
  • Execute and maintain visual merchandising standards consistent with the Company brand standards and directives
  • Ensure accuracy of Company in store promotions and merchandise markdowns
  • Promptly and accurately complete New Hire Paperwork and separation paperwork per Company procedures
  • Maintains efficient and accurate back room operations to include stockroom organization and shipping/receiving
  • Understands and uses all reports and reporting procedures including Profit and Loss statements
  • Ensures accuracy of all POS procedures and conducts training of POS System to staff
  • Opens and closes the store performing all tasks to Company standard
  • Prepare, schedule and facilitate required Store Meetings
  • Maintains standards of cleanliness and organization
  • Maintain store and staff safety
  • Monitors and maintains compliance to all Company Policies & Procedures
  • Adhere to Timekeeping procedures
  • Adhere to local, state and federal laws

ADDITIONAL RESPONSIBILITIES:

  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
  • Demonstrates high level of quality work, attendance and appearance
  • Adheres to all Company Policies & Procedures and Safety Regulations
  • Adheres to local, state and federal laws
  • Additional responsibilities assigned by supervisor related to your position/department
  • Less than 20% travel may be required as necessary
  • Ability to be flexible and willing to work extended hours when necessary
  • Model the “St. John Way”

SUPERVISORY RESPONSIBILITIES

  • Directly manages the Store staff.
  • Provides coaching, direction, develops and empowers direct reports.
  • Ensures work flow and processes are to maximum efficiencies for business necessity.

ORGANIZATIONAL RELATIONSHIPS

  • Interacts with all levels throughout organization including employees and outside vendors
Requirements:

Education/Experience:

  • 7+ years retail management experience
  • Luxury experience preferred
  • Retail operations knowledge including: sales, customer service, merchandising, inventory control, store Profit and Loss statements and inventory control
  • Fundamental Human Resources experience: staffing, coaching, counseling, training and development
  • Good computer skills: Word, Excel, Microsoft Outlook and POS systems
  • Ability to work varied hours: nights, days and weekends to support the business needs

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

  • Standing, walking and squatting the majority of the works shift
  • Ability to climb ladders or stairs (depending upon store design)
  • Required to carry garments and packaging up to 40 pounds
  • Ability to read, count and write to accurately complete all documentation and reports

  • Store Manager

    3 weeks ago

    Cabazon, United States ST JOHN KNITS INC Full time

    Description: The Store Manager is responsible for overseeing sales, human resources, inventory control, merchandising, providing outstanding client service, and maximizing profits by controlling expenses. Store Managers are held directly accountable for their individual store’s financial results and are responsible for recruiting, staffing, and developing...

  • Store Manager

    1 week ago

    Cabazon, United States Zumiez Full time

    Meet and exceed personal and store sales goal and standards of performance. - Provide a fun, mind blowing experience to all customers. - Recruit, interview, and hire high-quality employees. - Train and develop a successful team. - Create an environment that provides feedback, coaching, and accountability for all employees. - Conduct cyclical and annual...

  • Assistant Store Manager

    2 months ago

    Cabazon, United States TOD'S Group Full time

    TOD'S Group is currently looking for an Assistant Store Manager to join the team at our Cabazon location! The Assistant Store Manager represents a figure of great responsibility who works a long side the Store Manager in managing the store and the staff. He/She collaborates with the Store Manager regarding operations management and maximization of results...

  • Assistant Store Manager

    3 weeks ago

    Cabazon, United States Golden Goose Full time

    Title: Assistant Store Manager Reporting to: Store ManagerDepartment: RetailGolden Goose is looking for a passionate and people-focused Assistant Store Manager!Responsibilities:Provide supervisory and operational support to the Store Manager including organizing, planning and implementing strategyEnsure the schedule and store objectives are met by the...

  • Assistant Store Manager

    1 month ago

    Cabazon, United States Golden Goose Full time

    Title: Assistant Store Manager Reporting to: Store ManagerDepartment: RetailGolden Goose is looking for a passionate and people-focused Assistant Store Manager!Responsibilities:Provide supervisory and operational support to the Store Manager including organizing, planning and implementing strategyEnsure the schedule and store objectives are met by the...

  • Assistant Store Manager

    1 month ago

    Cabazon, California, United States Pandora Full time

    Pandora Assistant Store ManagerAn Assistant Store Manager (ASM) will be the ultimate Pandora fan. They will immerse themselves into the brand, culture, and product, and take pride in providing every client with a world-class customer experience. They will have the opportunity to spend quality time on the sales floor, engage with customers, and sell...

  • Assistant Store Manager

    3 weeks ago

    Cabazon, California, United States Pandora Full time

    Pandora Assistant Store ManagerAn Assistant Store Manager (ASM) will be the ultimate Pandora fan. They will immerse themselves into the brand, culture, and product, and take pride in providing every client with a world-class customer experience. They will have the opportunity to spend quality time on the sales floor, engage with customers, and sell...

  • Assistant Store Manager

    1 month ago

    Cabazon, United States Tommy Bahama Full time

    Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to...

  • Assistant Store Manager

    3 weeks ago

    Cabazon, United States Tommy Bahama Full time

    LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it’s a lifestyle! Live the Island Life as an ambassador of our brand, representing the season’s stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our...

  • Assistant Store Manager

    3 weeks ago

    Cabazon, United States Tommy Bahama Full time

    Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to...

  • Assistant Store Manager

    3 weeks ago

    Cabazon, United States True Religion Brand Jeans Full time

    Job DescriptionJob DescriptionTHE PURPOSEThe Assistant Store Manager is responsible for assisting in driving positive results, leading by example, and supporting and adhering to all company initiatives and expectations. The Assistant Store Manager is responsible for overseeing all daily operations of a store while recruiting and developing employees to...

  • Assistant Store Manager

    2 weeks ago

    Cabazon, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Store Manager Cabazon

    4 weeks ago

    Cabazon, United States TAG Heuer Full time

    With a rich history dating back to 1860, TAG Heuer has been leading innovation in our industry, pushing boundaries and setting new standards for quality and design. From our legendary Monaco to our modern Carrera, our watches have graced the wrists of legends in sports, entertainment, and beyond. *** - Manage profitability, business planning and sales...

  • Store Manager Cabazon

    1 day ago

    Cabazon, United States TAG Heuer Full time

    With a rich history dating back to 1860, TAG Heuer has been leading innovation in our industry, pushing boundaries and setting new standards for quality and design. From our legendary Monaco to our modern Carrera, our watches have graced the wrists of legends in sports, entertainment, and beyond. *** - Manage profitability, business planning and sales...

  • Assistant Store Manager

    4 days ago

    Cabazon, United States Theory Full time

    At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the...

  • Assistant Store Manager

    3 weeks ago

    Cabazon, United States Tory Burch Full time

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home...

  • Assistant Store Manager

    1 month ago

    Cabazon, United States Tory Burch Full time

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home...

  • Assistant Store Manager

    3 weeks ago

    Cabazon, United States Tory Burch Full time

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home...

  • Part-Time Store Supervisor

    1 week ago

    Cabazon, California, United States Brooks Brothers Full time

    OverviewAs a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every...

  • Part-Time Store Supervisor

    3 weeks ago

    Cabazon, California, United States Brooks Brothers Full time

    OverviewAs a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every...