Host / Hostess

4 weeks ago

Fargo, United States Hemisphere FEC LLC Full time
Job DescriptionJob DescriptionDescription:

WORK, PLAY, REPEAT

We’re building a team with a passion for FUN Dive into our immersive training program where you will experience the fun of Kingpinz firsthand and learn to share the adventures with the Fargo community Kingpinz is THE Family Entertainment Center in the Fargo-Moorhead Area.


What Kingpinz Offers You

  • Paid, Fun Training
  • Flexible Scheduling
  • 401(k) *
  • HSA & Health & Dental Insurance*
  • Structured Career Advancement

Job Description


As a Host or Hostess at Kingpinz Social and Baron's Eatery & Bar, our Hosts play a pivotal role in creating a positive and inviting atmosphere for our guests by seating guests and managing wait lists and reservations.


Responsibilities

  • Warmly greet guests upon arrival.
  • Efficiently manage the seating process, ensuring a smooth flow in the dining area.
  • Handle reservations effectively, confirming details and managing waiting lists.
  • Maintain accurate records of guest bookings.
  • Effectively communicate with guests, providing information about wait times and specials.
  • Support Servers by communicating table turnovers and special requests.
  • Handle guest concerns or issues promptly and professionally.
  • Communicate effectively with management for escalated matters.
  • Be knowledgeable about the menu, including specials and promotions.
  • Assist in various tasks to contribute to the overall success of the restaurant.
Requirements:
  • Excellent communication and organizational skills
  • Must be 16+ year old
  • Ability to adapt to changing circumstances and handle unexpected situations with flexibility.
  • Dedication to delivering exceptional guest service
  • Strong attention to detail
  • Previous experience a plus

Hemisphere Restaurants is committed to creating an inclusive workplace that welcomes and values diversity. We are an equal opportunity employer and encourage all qualified individuals to apply, regardless of race, ethnicity, gender, sexual orientation, age, ability, or religious beliefs. *Health insurance benefits may be subject to eligibility requirements.


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