Admissions Advisor

2 weeks ago

Anaheim, United States FAIRMONT SCHOOLS INC Full time
Job DescriptionJob DescriptionDescription:


Position Summary: This position is an entry level position that responds to phones and web generated inquiries from prospective students and guides them through the admissions process and performs data entry, creates files, and follows set process. Provide excellent customer service to prospective and enrolled students in accordance with the mission and purpose of Fairmont.


Duties and Responsibilities:

1. Counsels and advises student and families about educational opportunities, admission, and school policies and requirements.

2. Facilitates the selection and enrollment of qualified student applications for school admissions with emphasis on sales and customer service.

3. Coordinate on-site tours of schools for parents and students.

4. Act as liaison with students, parents, school officials, faculty, academic departments.

5. Maintain communication via telephone, emails with parents through all levels of the process regarding satisfaction and re-enrollment.

6. Participate in campus committees such as open houses, and other projects.

7. Assist with development and implementation of admission related policies and procedures.



Requirements:

Skills and Abilities:

· Excellent oral and written communication skills

· Positive interpersonal skills • Self-motivated and compassionate

· Ability to make independent decisions and manage multiple projects and work well in a team environment

· Knowledge of and commitment to regulatory and school enrollment policies, standards, and procedures

· Basic skills in the use of computerized systems and databases--Gmail ; Google Docs ; Word ; Excel

· Ability to influence others • Results oriented • Comfortable with a fast-paced environment

· Education and Experience • Associates degree equivalent required. Bachelor’s degree preferred • 1+ years of customer service, sales, marketing, or recruiting

· Prior Admissions experience preferred

· Bilingual Mandarin---preferred

· Able to work with people from a variety of diverse social and economic backgrounds

· Must be flexible with work schedule, including sometimes Saturday work schedule.


Demonstrate the Core Values:

o Academic Excellence

o High Expectations

o Lifelong Learning

o Entrepreneurial Spirit

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