Medical Practice Manager
4 weeks ago
Aim Star Learning, PLLC is a dynamic provider of in-home and Center-based ABA therapy services. We are focused on improving the quality of life for our clients, their family members and loved ones. Our clients benefit from specialized treatment for individuals with autism. We provide cutting-edge, evidence-based Applied Behavior Analysis. Aim Star Learning offers treatment for children, adolescents, and adults in individual, group, and home environments. Aim Star Learning offers promising and unparalleled services to clients and their families. Founded by passionate and clinically-devoted Board Certified Behavior Analysts, we are committed to the success of our clients and to the career growth of our clinicians and staff
Position Overview
As the Medical Office Assistant, you will play a pivotal role in the efficient operation of our center in Ellensburg. You will oversee administrative functions, manage day-to-day operations, and ensure the delivery of exceptional patient care in alignment with our organization's mission and values. This position offers an exciting opportunity to contribute to the growth and success of our ABA therapy services while making a positive impact on the lives of individuals and families in our community.
Benefits:
- Competitive salary commensurate with experience
- Comprehensive benefits package including medical, dental, and vision coverage
- Retirement savings plan with employer match
- Paid time off and holidays
- Professional development opportunities
- Collaborative and supportive work environment
- Manage and supervise daily operations of the clinic, including scheduling, billing, and office administration.
- Oversee client intake processes, including registration, insurance verification, and authorization coordination.
- Maintain accurate and up-to-date client records, ensuring compliance with HIPAA regulations and company policies.
- Collaborate with clinical staff to optimize patient scheduling and coordinate treatment plans.
- Handle inquiries from clients, families, and external stakeholders in a professional and timely manner.
- Enthusiastically implement and enforce office policies, procedures, and protocols to uphold quality standards and regulatory compliance.
- Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
- Associate's degree in healthcare administration, business management, or related field (Bachelor's degree preferred).
- Minimum of 3-5 years of experience in medical office management or healthcare administration, preferably in an ABA therapy setting.
- Strong understanding of healthcare regulations, insurance billing processes, and HIPAA compliance requirements.
- Excellent organizational, leadership, and interpersonal skills with the ability to multitask and prioritize workload effectively.
- Proficiency in office software applications, electronic medical records (EMR) systems, and billing software.
- Demonstrated ability to lead and motivate a team, fostering a positive and inclusive work culture.
- Exceptional communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
- Commitment to upholding ethical standards and promoting the mission and values of our organization.
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