Commercial Audio/Video/Access Control Technician

3 weeks ago

Dallas, United States Multimedia Solutions Group, Inc. Full time
Job DescriptionJob DescriptionBenefits:
  • Competitive salary
  • Health insurance
  • Paid time off

WHO WE ARE
Multimedia Solutions, Inc. was established in 1983. From the beginning, our goal was and continues to be, to provide homeowners and businesses with exceptional industry expertise and the best-in-class solutions for all of their multimedia and security needs. We offer a wide range of system solutions to fit into any budget and provide custom design services for projects ranging from simple yet sophisticated to extravagant and luxurious. We fully manage and coordinate all aspects of our projects from start to finish; this includes Design, Engineering, Programming, Installation, and Servicing.
With over 34 years in business and a dedicated team of industry certified professionals, we welcome your call and look forward to completing your project.
We are a family owned business that likes to do things the right way. If you tired of the same old company structure come join us and work for a company that cares about you. Those aren't just words with us.....its how we approach each day.

The Role:
The technician is responsible for the complete delivery of assigned installations from initial project planning (in partnership with the assigned project manager and project lead) through final programming and project hand-off.

Scope of Responsibilities:

Execution of Project:
Interprets architectural plans (CAD) and advanced low-voltage schematic drawings as needed
Immediately communicate any change orders, additional product request and additional labor resource request to Project Manager.
Communicate daily project status to Project Manager.
Create staging area at site of project.
Review product delivery sheet to ensure all product required for assigned project is accounted for.
Adhere to MSI sign in/sign out procedures for product delivery.
Assist in the completion of complex audio video installs, set-up and calibration and integration of lighting and shade.
Assist in the completion of rack assemblies, configurations, and wire management.
Assist in advanced networking/data system, install, and set up.
Full troubleshoot and testing of system must be completed prior to demonstration to customer.
Complete punch list provided by Project Lead generated from final walk-through.
Provide detailed notes and update work order status in appropriate software(s) per MSI project status guidelines.

MSI Required Procedures:
Follow MSI time tracking procedures in appropriate software(s).
Maintain vehicle cleanliness and organization daily. Report van stock request to Project Manager.
Perform weekly vehicle inspection report and turn in to Project Manager.
Adhere to MSI dress code and code of conduct in accordance with daily scope of work.
Attend remote and on-site training to develop and maintain required skills.

General Responsibilities:
Actions Align with company mission, vision, and core values.
Mission: To enhance lives by integrating electronics and lifestyles. Vision: To provide exceptional solutions & service through customer education.
Values
Family
Accountability
Communication
Education
Integrity
Talent
Demonstrate a high level of communication within MSI and with our customers.
Show a sense of urgency for organization, and quality of work.
Ability to problem-solve to make decisions for the better of the project and the company.
Enthusiasm, patience, energy, and a solid work ethic is required.
Promote a team environment.

Qualifications:
  • Minimum 1-3 years in the AV/Access control installation field with basic understanding and knowledge of the industry.
  • Some travel required
  • Basic knowledge of construction and working with tools.
  • Comfortable working at heights.
  • Must possess excellent verbal and written communication skills
  • Good computer skills, knowledge of Microsoft products and Apple products Must have strong organizational skills and ability to manage multiple tasks.
  • Self-sufficient, self-motivated, organized, reliable and punctual. Self-started with the ability to maximize efforts daily, without daily supervision.
  • Professional Demeanor and good people skills.


Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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