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Process Technical Writer

3 months ago

Washington, United States West 4th Strategy Full time
Job DescriptionJob DescriptionProcess Technical Writer
ROLE
West 4th Strategy is seeking a seasoned Process Technical Writer to join our team and support a cabinet level federal agency. The candidate will be responsible for identifying, developing, organizing, and maintaining process documentation and SOPs within the current contract team. This role requires both onsite presence for interaction with current contract and federal staff, as well as remote work.
Apply today

RESPONSIBILITIES
  • Once the current Public Trust credential is “waived in” to the federal agency, you will be issued a GFE. Investigate MS Teams folders and network drive folders to identify existing procedure documents and formal SOPs.
  • Categorize documents by functional role/responsibility, branch, author, date written, and current relevance.
  • Organize a document library system with an SOP for document development, updates, approvals, storage, and archiving.
  • Identify gaps in existing SOPs/process documents, prioritize their development, and suggest assignments to the current contract program manager.
  • Define and document processes for creating, reviewing, approving, and distributing process documents, including defining a process for storing approved “final” documents as well as working libraries for working drafts.
  • Conduct investigative interviews and interact with current contract and federal staff to gather necessary information.
  • Ensure all documentation adheres to the agency’s standards and best practices.


REQUIRED EDUCATION/CERTIFICATIONS
  • Bachelor of Science degree in English or related field preferred
REQUIRED SKILLS/EXPERIENCE (THREE YEARS WITHIN PAST SEVEN YEARS)
  • Extensive experience in creating and managing process documents and SOPs.
  • Familiarity with business process engineering documentation.
  • Ability to work independently and manage multiple documentation projects simultaneously.
  • Strong organizational skills with the ability to categorize and manage large volumes of documents.
  • Ability to develop clear and concise SOPs and process documentation.
  • Excellent communication skills for investigative interviews and interactions with staff.
  • Ability to work both remotely and onsite as needed.

DESRIED SKILLS/EXPERIENCE
  • Experience working within federal agencies, particularly cabinet level agencies.
  • Familiarity with document management systems and best practices for document storage and archival.
  • Knowledge of processes and standards related to business process engineering and documentation.


LOCATION
  •  Washington, DC

CLEARANCE
  • Current Public Trust or higher required
CLIENT
  • Department of Energy
TRAVEL
  • Occasional onsite visits may be required

WORK HOURS
  • Monday through Friday  8:30 am – 5:00 pm


RELOCATION
  • Not eligible for relocation benefits.

West 4th Strategy is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.     

Other Considerations: applicants will be subject to a background investigation. An individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
 

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