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Transmission Service Technician

5 months ago

Shreveport, United States Hebert's Town & Country - HQ Full time
Job DescriptionJob DescriptionHebert's Town & Country is seeking Transmission Service Technicians who can help us ensure the highest quality repair and maintenance services for our customers. The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning. Benefits
  • 401K w/ 2% Match
  • Dental
  • Vision
  • Healthcare Insurance
  • Soon to have A/C Shop
  • Customer Satisfaction and Performance Bonuses
  • Family Owned and Operated for over 35 years 
Responsibilities
  • Provide technical service to vehicles and equipment
  • Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures
  • Follow checklists ensuring all critical parts are examined
  • Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
  • Test-drive vehicles to ensure that they run smoothly
  • Tag all warranty parts and returns to warranty clerk
  • Attend training classes and keep tabs on factory technical bulletins
  • Develop and maintain positive relationships with customers to increase overall customer happiness
  • Properly complete the service and/or repairs assigned by supervisor
  • Complete all work according to the applicable safety requirements and published procedures
  • Participate in, and utilize to the best of one’s abilities, technical training as assigned by management
  • Maintain your designated workspace in an organized and clean manner
  • Ensure guest vehicles are returned as clean as they were prior to being serviced
  • Show the utmost courtesy to all guests, visitors, and dealership personnel
  • Make every effort to achieve the production objectives set by management
  • Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications
  • Any other duties as outlined by the Service Supervisor and or management
Qualifications
  • At least 1 year of Fleet or Dealership experience
  • ASE certification a plus
  • Teammate with a strong sense of dedication to the customer and service team
  • Self-motivated and professional
  • Possess own tools
Who We AreHebert’s Town And Country Chrysler Dodge Jeep Ram in Shreveport, Louisiana, has been locally owned for over 35 years and offers new, used and certified pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer vehicles to car buyers. We are a family-owned business, and we proudly serve Shreveport/Bossier City and the surrounding areas of Louisiana with first-class team members to satisfy every customer’s need. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.