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    Job SummaryAs the Restoration Crew Chief at SERVPRO of Port Jefferson, you will play a critical role in delivering exceptional customer service and ensuring the successful completion of restoration projects. This is a hands-on leadership position that requires strong communication and problem-solving skills, as well as the ability to work effectively in a...

Restoration Crew Chief

5 months ago

Coram, United States SERVPRO of Port Jefferson Full time
Job DescriptionJob DescriptionBenefits
SERVPRO of Port Jefferson offers:
  • Competitive compensation
  • sick pay
  • holiday pay
  • vacation pay
  • medical insurance options
  • 401k employer matching
  • Superior benefits
  • Career progression
  • Professional development
And more As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the companys Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control
  • This is a Crew Chief position. Experience is required.
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Position Requirements
  • Valid drivers license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required

Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents


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