Insurance Customer Service Representative

3 weeks ago


Billings Metropolitan Area, United States Angela Stiller Farmers Insurance & Financial Services Agency Full time $32,000 - $40,000
Job DescriptionJob Description

The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while quoting and offering insurance products to leads.

Leads are provided.


No prior experience is necessar, However, a license is preferred.

Apply for the position today by completing the form and completing the assessment.


Benefits

Annual Base Salary + Bonus Opportunities

Mon-Fri Schedule

Paid Time Off (PTO)

Hands on Training


Responsibilities
  • Process customer policy change requests.
  • Offer and sell Life Insurance
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Outbound calls to existing clients as well as lead follow up
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.


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