Tournament Official

Overview:

As a successful Tournament Official, you will learn how to assist with all phases of tournament operations at the Ripken Experience in Pigeon Forge, TN.

About Ripken PF:

The Ripken Experience Pigeon Forge is a state-of-the-art sports complex located in Pigeon Forge, TN. Ripken Baseball specializes in youth baseball tournaments bringing teammates, coaches, and families together through our Big-League Experiences. The Ripken’s are committed to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way. By hosting events for players at three unique facilities, the Ripken’s have promised to do baseball the right way: The Ripken Way.

Responsibilities:

• Assist the staff with the execution of youth baseball tournaments at a world-class facility
• Announce games, serving as a rule’s consultant, and providing customer service to our guests at a designated field
• Convey and maintain a high level of professionalism at all times while providing extraordinary external and internal customer service
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand, working with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants

Qualifications:

Required:

• Prior work experience in customer service environment
• An outgoing, friendly personality and excellent communication skills, strong initiative, and high-energy
• Reliable transportation
• Strong detail-orientation, with ability to problem-solve
• Good time-management skills
• Work Schedule will vary; nights and weekends will be required based on business needs
• A passion for sports
• Preferred: Prior Baseball or Softball experience (playing, coaching, working)

Working Conditions / Special Physical Requirements:

• Regular lifting of heavy items of 20 pounds or more
• Exposure to extreme heat or cold