Assistant General Manager
2 months ago
Operating since 2003, Mina Group currently manages more than 45 concepts around the world. At Mina Group, impeccable service is not just our ideal, it is ingrained in everything we do. Rooted deep in our foundation is the concept of Kaizen, the art of making great and lasting change in small steady increments. By embodying our values of adaptability and fluidity, we cultivate a whole new sense of hospitality that is uniquely Mina.
Assistant General Manager - Aria - Bardot Brasserie - Las Vegas
The Assistant General Manager (AGM) will focus on driving all top-line revenue generating activities to support overall business growth in addition to providing administrative, technical and analytical support to the Kitchen and Dining Room Management teams, under the supervision of the General Manager. This position will collaborate with internal and external partners to accomplish all administrative tasks relating to the organization and business operation of the restaurant. The AGM contributes to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality, and compliance. This position will also take an active role with promoting the restaurant in the local community through grassroots sales efforts, participation in charitable organizations and acting as an ambassador of the brand.
Responsibilities:
- Act with integrity, honesty and knowledge that promote the culture, values and mission of Mina Group and our Partner, Aria.
- Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
- Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
- Understand the philosophies of management and its owners. Display consistent attention to detail and follow through of all policies.
- Represent the restaurant professionally through effective communication, cooperation and relationships with the all business partners.
- Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities.
- In partnership with the management staff, ensure that service standards are on par with all outside accreditation sources, including but not limited to: Zagat, Gayot, Mobil, AAA, San Francisco Chronicle, Wine Spectator and Michelin. Adhere to the service foundation and philosophies established by Mina Group.
- Understand all programs, procedures, standards, specifications, guidelines and training protocols.
- Offer positive solutions to problems or issues and be a voice that is part of the decision making team.
- Identify all revenue generating centers to maximize sales and outreach opportunities and creating best practices that all staff members can use
- Responsible for achieving group dining/private dining room revenue budgets.
- Solicit and promote special event business through building relationships with local businesses.
- Oversee all restaurant sales and marketing activities, and promotion of the brand for general month to month growth in cover counts.
- Grassroots outreach that results in growth of general covers and event business
o Concierge visits
o Local businesses
o Retail/Business partnerships
REQUIRED QUALIFICATIONS:
- 2-3 years of restaurant management experience, preferably in a fine dining environment.
- Bachelor’s Degree and /or Culinary degree preferred
- Excellent communication and organization skills. Ability to interact professionally and diplomatically with a variety of business partners.
- Fluency in Microsoft Office Suite: Word, Excel (Advanced ability), PowerPoint
- Prior experience with accounting software, Avero, POS systems, and payroll/HRIS systems.
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