Position: VEP Buyer
Employment: Full-Time, Commission
Location: Courtesy Kia - Mesa, AZ
Start Date: ASAP

Job Summary: The Vehicle Exchange Program (VEP) Buyer is responsible for identifying potential customers for vehicle trade-ins, appraising trade-in vehicles, and facilitating the purchase of new Kia vehicles. The ideal candidate will have experience in sales and trade-ins, with a preference for those familiar with vAuto and Kelley Blue Book Instant Cash Offer (KBB-ICO) systems.

About Us:

Courtesy Automotive Group is a family owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients. 

Key Responsibilities:

• Customer Outreach: Proactively contact existing customers to discuss vehicle trade-in opportunities and present them with options to upgrade to newer Kia models.
• Vehicle Appraisal: Conduct thorough evaluations of trade-in vehicles to determine their current market value using tools such as vAuto and KBB-ICO.
• Negotiation: Work closely with customers to negotiate trade-in values and purchase terms, ensuring a fair and satisfactory agreement for both parties.
• Lead Generation: Generate leads for the sales team by identifying potential trade-in customers and scheduling appointments.
• Sales Support: Assist the sales team in closing deals by providing accurate trade-in appraisals and offering competitive trade-in deals.
• Market Analysis: Stay updated on current market trends and vehicle values to provide customers with accurate and competitive offers.
• Customer Service: Maintain high levels of customer satisfaction by providing exceptional service and addressing any concerns related to the trade-in process.

Qualifications:

• Experience: Minimum of 2 years of experience in vehicle sales and trade-ins.
• Technical Skills: Proficiency with vAuto and Kelley Blue Book Instant Cash Offer (KBB-ICO) systems preferred.
• Communication Skills: Strong verbal and written communication skills.
• Negotiation Skills: Excellent negotiation and problem-solving abilities.
• Customer Service: Demonstrated ability to provide exceptional customer service.
• Knowledge: Familiarity with the automotive industry, particularly Kia vehicles, is a plus.
• Education: High school diploma or equivalent required; college degree preferred.

What We Have To Offer:

• Competitive compensation and uncapped commission.
• PTO and sick time.
• Employee discounts.
• Comprehensive benefits such as health, dental, and vision insurance.
• Company-sponsored life insurance.
• 401(k) retirement savings plan.
• Opportunities for career growth and advancement.
• Values-driven culture built on professionalism, integrity, and a fun family atmosphere.