Junior Account Manager

1 month ago

Chattanooga, United States Humanaut Full time
Job DescriptionJob Description

Junior Account Manager I Humanaut

Humanaut is an award-winning agency that develops breakthrough creative brand platforms and advertising campaigns for emerging and challenger brands. In 2020 the agency was named #10 on AdAge’s Top Ten List and one of Adweek’s 100 Fastest Growing Agencies. Our core team and studio is located in Chattanooga, TN where the cost of making things is low and the quality of life is high.

Job Summary

The Junior Account Manager has a front-row seat to our ever-evolving working relationships with clients, as well as to our work and our creative process. This role is responsible for all day-to-day administrative, clerical, and scheduling-related tasks for client service management. The Junior Account Manager provides valuable and much-needed support to the account managers, project managers and to our clients throughout the lifespan of each project. 

Humanaut is a project-based agency, which means we often have many lengthy, complex, diverse and multi-faceted projects being worked on at once. The Junior Account Manager must be able to multitask and switch gears to work on multiple projects in one day / several projects in one week. This role is often client-facing; their function is to ensure all internal and external communication and coordination is recorded, accurate, timely and organized. The Junior Account Manager must maintain a solid level of awareness of our clients’ products, services, and brand materials and must be detail-oriented, clear and professional in their internal and external communication. This role reports directly to the account management team and the project managers assigned to each project. Must live in a somewhat near proximity to Chattanooga, TN or be willing to relocate.

Responsibilities and Duties:

  • Monitor and manage the calendar and schedule client meetings, presentations, and check-ins for the accounts team
  • Attends client presentations and internal meetings and can take concise/actionable notes and distribute to the internal team as needed
  • General support for the Accounts team
  • Assist with new business, client and category research, deck building, proofreading
  • Setting up client profiles in our internal system and assisting with gathering client assets and information and responsible for the organization of those assets in Google Drive and in Slack
  • Troubleshoot any requests from any department wherever assistance is needed


Qualifications and Skills:

  • 1-3 years of agency experience in an account coordination, project management, or similar role in an advertising, marketing, branding or production agency setting (Required)
  • Strong verbal and written communication skills
  • Highly organized, has a keen attention to detail, a sense of urgency, excellent proofreading skills
  • Ability to handle multiple projects & assignments simultaneously
  • Working knowledge of the following programs is huge plus: Google Workplace (Gmail, Google Slides, Spreadsheets, Docs, Meet), Zoom, Slack, Dropbox, Monday.com


Benefits and Perks:

  • Medical Insurance 
  • Dental Insurance 
  • Vision Insurance
  • 401(k) with Employer Matching
  • PTO, Flex Time, Paid Holidays

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