Desktop Technician

4 weeks ago

Dallas, United States TekWissen LLC Full time
Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing. Position: Desktop Technician Location: Dallas, TX, 75201 Duration:12 Months Job Type: Contract Work Type: Non-Driving Pay rate: $25/hour on W2
Job Description: Requirements:
  • Must have experience with Installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations
  • Windows 10/11 and Mac Ventura, Monterey or Sonoma operating system experience in a professional setting
  • CUSTOMER SERVICE EXPERIENCE IS VERY IMPORTANT
Day to Day Work:
  • As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
  • This is a journeyman position for the typical desk side support technician.
  • You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
  • You will also apply personal knowledge to resolve product support issues that could not be addressed by the service desk.
  • Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities
  • Provides support for software, hardware and networking support for desktops, laptops and servers
  • Provides maintenance and support on legacy products Supports Core, server products
  • Performs disk replacement on enterprise storage products
  • Installs and maintains PCs and associated software, networks, servers and peripherals
  • Supports network products from operational and maintenance perspectives
  • Performs installs, moves, adds and changes as required
  • Tests and certifies PCs, networks, servers and client approved applications
  • Provides follow-up on problems or escalation
  • Maintains a high degree of professionalism in actions, demeanor and dress
  • Insures customer satisfaction throughout the service delivery transaction
  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
  • This role requires both Windows 10/11 and Mac Ventura, Monterey or Sonoma operating system experience in a professional setting.
TECHNICAL SKILLS Must Have
  • Communication Skills
  • Mac OS
  • Microsoft Windows
  • WIndows 10/11 and Mac Ventura, Monterey or Sonoma operating system experience in a professional setting
Nice To Have
  • Customer Facing Service, Windows 10/11 skills, MAC skills
TekWissen Group is an equal opportunity employer supporting workforce diversity.

  • Desktop Support Technician

    3 weeks ago

    Dallas, United States MAFÉ Resources Full time

    We are seeking a highly skilled and motivated Desktop Support technician to join our IT support team 4-6 month Project. We will have 3 positions on our Project team. These roles will be eligible for extension and/or conversion. Duration: 4-6 month contract with possibility of extension or conversionAll site locations will be in the DFQ Texas area. Mileage...

  • Desktop Support Technician

    2 weeks ago

    Dallas, United States MAFÉ Resources Full time

    We are seeking a highly skilled and motivated Desktop Support technician to join our IT support team 4-6 month Project. We will have 3 positions on our Project team. These roles will be eligible for extension and/or conversion. Apply fast, check the full description by scrolling below to find out the full requirements for this role. Duration: 4-6 month...

  • Desktop Support Technician

    3 weeks ago

    Dallas, United States MAFÉ Resources Full time

    We are seeking a highly skilled and motivated Desktop Support technician to join our IT support team 4-6 month Project. We will have 3 positions on our Project team. These roles will be eligible for extension and/or conversion. Duration: 4-6 month contract with possibility of extension or conversionAll site locations will be in the DFQ Texas area. Mileage...

  • Desktop Support Technician

    2 weeks ago

    Dallas, Texas, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...

  • Desktop Support Technician

    19 hours ago

    Dallas, Texas, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...

  • Desktop Support Technician

    2 weeks ago

    Dallas, United States Motion Recruitment Full time

    Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...

  • Lead Desktop Support Technician

    1 week ago

    Dallas, United States DMI Full time

    About DMI: DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation,...

  • Desktop Support Technician II

    1 week ago

    Dallas, United States Signify Health Full time

    Job DescriptionJob DescriptionHow will this role have an impact?This position is responsible for providing deskside and remote support to visiting CVS and Signify Health's internal users. Our internal employees leverage our company systems and hardware to perform functions of the job that involve collaboration via Google Workspace and Slack, as well as...

  • Desktop Support Technician II

    10 hours ago

    Dallas, United States Signify Health Full time

    Job DescriptionJob DescriptionHow will this role have an impact?This position is responsible for providing deskside and remote support to visiting CVS and Signify Health's internal users. Our internal employees leverage our company systems and hardware to perform functions of the job that involve collaboration via Google Workspace and Slack, as well as...

  • Desktop Support Tech

    1 week ago

    Dallas, Texas, United States Aventiv Technologies Full time

    Welcome to Aventiv Please watch this brief video to find out if this is the place you want to beJob Purpose:The Desktop Support Technician is responsible for providing Helpdesk/Desktop Support services in a large corporate business environment blending on-site and remote associates. The position requires an onsite technician to image/prep equipment for...

  • Desktop Support Tech

    20 hours ago

    Dallas, Texas, United States Aventiv Technologies Full time

    Welcome to Aventiv Please watch this brief video to find out if this is the place you want to beJob Purpose:The Desktop Support Technician is responsible for providing Helpdesk/Desktop Support services in a large corporate business environment blending on-site and remote associates. The position requires an onsite technician to image/prep equipment for...

  • Desktop Support Technician

    1 week ago

    Dallas, United States Signify Health Full time

    Job DescriptionJob DescriptionHow will this role have an impact?This position is responsible for providing deskside and remote support to visiting CVS and Signify Health's internal users. Our internal employees leverage our company systems and hardware to perform functions of the job that involve collaboration via Google Workspace and Slack, as well as...

  • Desktop Support Technician

    1 week ago

    Dallas, United States MCI Careers Full time

    POSITION OVERVIEW: IT DESKTOP SUPPORT We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the team you will have a high degree of responsibility...

  • Desktop Support Technician

    21 hours ago

    Dallas, United States MCI Careers Full time

    POSITION OVERVIEW: IT DESKTOP SUPPORT We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the team you will have a high degree of responsibility...

  • Desktop Support Technician

    1 week ago

    Dallas, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: IT DESKTOP SUPPORT We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the team you will have a high degree of responsibility...

  • Desktop Support Technician

    15 hours ago

    Dallas, United States MCI Military Recruitment Full time

    POSITION OVERVIEW: IT DESKTOP SUPPORT We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the team you will have a high degree of responsibility...

  • Desktop Support Technician

    3 weeks ago

    Dallas, United States SRS Full time

    Description Job Summary: The Level 1 Desktop Support Technician serves as the first line of support for our in-office personnel, addressing issues related to hardware, software, and network systems. This role is crucial for maintaining the productivity and efficiency of our office operations. The ideal candidate will be skilled in both Mac and Windows...

  • Personal Computer Technician

    3 weeks ago

    Dallas, United States Automate IT Inc Full time

    Company DescriptionAutomate IT Inc is a technology solutions and services company based in Dallas, TX. Our goal is to simplify and automate IT operations using cloud and mobility technologies, providing the best client service experience. We believe in a modern approach to understanding our clients and serving them better, focusing on creating value for...

  • Personal Computer Technician

    3 weeks ago

    Dallas, United States Automate IT Inc Full time

    Company DescriptionAutomate IT Inc is a technology solutions and services company based in Dallas, TX. Our goal is to simplify and automate IT operations using cloud and mobility technologies, providing the best client service experience. We believe in a modern approach to understanding our clients and serving them better, focusing on creating value for...

  • Personal Computer Technician

    3 weeks ago

    Dallas, United States Automate IT Inc Full time

    Company DescriptionAutomate IT Inc is a technology solutions and services company based in Dallas, TX. Our goal is to simplify and automate IT operations using cloud and mobility technologies, providing the best client service experience. We believe in a modern approach to understanding our clients and serving them better, focusing on creating value for...