Call Center Agent

4 weeks ago


Addison, United States Elle Seller Full time
Job DescriptionJob Description

Elle Seller we are seeking a customer-service oriented individual to join our team as a Call Center Agent. In this role, you will be responsible for handling a high volume of incoming calls and providing exceptional customer service to resolve customer inquiries and concerns.

Responsibilities

  • Manage a high volume of inbound and outbound calls, delivering exceptional customer service and resolving issues efficiently and effectively
  • Identify customer needs and provide appropriate solutions and recommendations
  • Maintain a comprehensive knowledge of company products and services to accurately answer customer inquiries
  • Follow up with customers to ensure their concerns are addressed and their needs are met
  • Record and maintain accurate customer information and interactions in the company database
  • Collaborate with team members and other departments to resolve complex customer issues

Requirements

  • High school diploma or equivalent
  • Proven experience in a customer service or call center role
  • Excellent verbal and written communication skills
  • Ability to remain calm and professional in stressful situations
  • Strong problem-solving and decision-making abilities
  • Proficiency in using customer service software, databases, and tools
  • Ability to multitask and prioritize tasks effectively

Salary

$1100 - $1560 /week

Job Type

Full-time

Powered by JazzHR

TjZ4vXQQoU



  • Addison, United States Phpagency Full time

    About PHP PHP is a national life insurance field marketing organization (“FMO”) founded in 2009 by visionary entrepreneur Patrick Bet-David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base in the middle-class market. PHP provides a part-time or full-time opportunity...


  • Addison, United States Elle Seller Full time

    Job DescriptionJob DescriptionThe Call Center Representative will be responsible for managing inbound and outbound customer calls, addressing customer inquiries, providing information about products and services, and resolving complaints. This role requires excellent communication skills, a customer-centric approach, and the ability to handle a high volume...


  • Addison, United States Elle Seller Full time

    Job DescriptionJob DescriptionThe Call Center Representative will be responsible for managing inbound and outbound customer calls, addressing customer inquiries, providing information about products and services, and resolving complaints. This role requires excellent communication skills, a customer-centric approach, and the ability to handle a high volume...


  • Addison, United States Lehman Consulting and Recruiting Full time

    Job DescriptionJob DescriptionOpportunity:LCR is looking for a Call Center Operations Manager. Your focus will be to manage a team of 4 Supervisors and 40-60 customer service representatives. The ideal candidate will be able to create and cultivate a culture that creates energy, and drive to achieve corporate goals. Job Summary:Organizes and directs the...

  • Insurance Agent

    1 month ago


    Addison, United States The Santos Agency Full time

    Job DescriptionJob DescriptionCompensationThis role is commission-onlyAverage Part Time 1-2 sales/week = $25K - $50K per yearAverage Full Time 3-5 sales/week = $75k - $125K per yearRoleThis is a Remote/Virtual sales position selling life insurance products. We have a streamlined lead generation system and there is no cold calling involved. Our system will...

  • Insurance Agent

    1 month ago


    Addison, United States The Santos Agency Full time

    Job DescriptionJob DescriptionCompensationThis role is commission-onlyAverage Part Time 1-2 sales/week = $25K - $50K per yearAverage Full Time 3-5 sales/week = $75k - $125K per yearRoleThis is a Remote/Virtual sales position selling life insurance products. We have a streamlined lead generation system and there is no cold calling involved. Our system will...


  • Addison, United States HOME CARE DELIVERED, INC. Full time

    Job DescriptionJob DescriptionHome Care Delivered, Inc. was founded by Gordy Fox in 1996 as a result of his own personal experience with family members aging and living with chronic medical conditions. He found that it wasn’t easy for people in the home health setting to get the information or the supplies they needed to care for themselves or to follow...


  • Addison, United States Integrity Marketing Group Full time

    About PHP PHP is a national life insurance field marketing organization ("FMO") founded in 2009 by visionary entrepreneur Patrick Bet-David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base in the middle-class market. PHP provides a part-time or full-time opportunity to...


  • Addison, United States Integrity Marketing Group Full time

    About PHP PHP is a national life insurance field marketing organization ("FMO") founded in 2009 by visionary entrepreneur Patrick Bet-David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base in the middle-class market. PHP provides a part-time or full-time opportunity to...


  • Addison, United States Questpro Full time

    Job DescriptionJob Description$19.20 HR.100% onsite role in Addison, TXTemp-Perm potential!M-F, 8 to 5Must have call center experience at least 2 years. comfortable on the phones.• Take customer calls and provide accurate, satisfactory answers to their queries and concerns • De-escalate situations involving dissatisfied customers, offering patient...

  • Collection Agent

    1 month ago


    Addison, United States Atlas Contact Center Staffing & IT Consulting Full time

    Job DescriptionJob DescriptionNationwide finance company located in North Dallas seeks experienced collectors.Must have extensive experience in collecting monthly payments from consumers on delinquent accounts. This position requires some PM availability.Making outbound calls to and receiving inbound calls from customers on delinquent accountsNegotiating...


  • Addison, United States Valor Intelligent Processing Full time

    POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and...


  • Addison, United States PM Hotel Group Full time

    What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guest Guest Service, Agent, Yard, Guest, Hotel


  • Addison, United States Concentra Career Choice Full time

    Overview: Concentra is recognized as the nations leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of Americas workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to...


  • Addison, United States Valor Intelligent Processing Full time

    POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is a...


  • Addison, United States PrideStaff Full time

    Job DescriptionJob Description.                Bilingual Customer Service Representative in AddisonAre you looking for a fun work environment?  Are you looking for a fast-growing company where you can truly call your professional home for years to come?  Our Addison client is looking for an energetic and professional Bilingual Customer Service...


  • Addison, United States SJB Financial Group Full time

    Job DescriptionJob DescriptionAre you a driven and ambitious individual with a passion for entrepreneurship and a hunger for unlimited income potential? We're searching for self-motivated go-getters to join our team as Remote Turn-key Lead-based Life Insurance Agents. Take charge of your financial future, enjoy the freedom of remote work, and get paid in...


  • Addison, Texas, United States Concentra Full time

    Overview: Concentra is recognized as the nations leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of Americas workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to...


  • Addison, United States Concentra Full time

    Overview: Concentra is recognized as the nations leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of Americas workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to...


  • Addison, Texas, United States Workway Full time

    Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. No matter what position within the organization, you'll experience tremendous professional satisfaction in an environment where they genuinely support and appreciate each other. We are looking for a Bilingual Customer Service Representative...