Automotive Service Adviser
3 weeks ago
Job Summary: The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
About Us: We are a company that prefers giving our employees a chance to advance their position and hire from within if possible. We also appreciate employees that believe in working as a team and where there opinions and suggestions are important
Service Advisor Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO & Sick Leave
- Compensation: 30k-60k+
Service Advisor Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Service Advisor Requirements:
If you have worked in customer service this is the position for you
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- PLEASE RESOND ONLY IF YOU ARE CONSIDERING MOVING TO ARIZONA.
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