Executive Housekeeper

2 weeks ago


West Portsmouth, United States Shawnee Lodge & Cottages Full time
Job DescriptionJob Description

Job Summary:
We are seeking an experienced Executive Housekeeper to oversee the housekeeping operations at Shawnee Lodge & Cottages in West Portsmouth, Ohio. This is a management role in the hospitality/restaurant industry, with a focus on maintaining high standards of cleanliness and guest satisfaction. The Executive Housekeeper will be responsible for managing a team of housekeeping staff and ensuring efficient operations to meet the needs of our guests.

Compensation & Benefits:
The Executive Housekeeper will receive a competitive salary and benefits package, including health insurance, paid time off, and opportunities for advancement within the company.

Responsibilities:
- Manage a team of housekeeping staff, including hiring, training, scheduling, and performance management
- Ensure that all guest rooms and public areas are clean, tidy, and well-maintained at all times
- Develop and implement cleaning procedures, standards, and training programs to ensure consistent high-quality service
- Order and maintain inventory of cleaning supplies and equipment
- Monitor and adhere to budget guidelines for the housekeeping department
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met
- Respond promptly to guest requests and complaints, resolving issues effectively and providing excellent customer service
- Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction
- Enforce safety and security protocols to prevent loss or damage to hotel property
- Keep up-to-date with industry trends and developments in housekeeping practices and technologies

Requirements:
- 3-5 years of experience in housekeeping, with at least 2 years in a supervisory or management role preferred
- Strong attention to detail and organization skills
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team
- Knowledge of cleaning procedures and standards, preferably within a hospitality environment
- Must be able to work flexible hours, including weekends and holidays
- High school diploma or equivalent, college degree in hospitality management or related field is a plus

EEOC Statement:
Shawnee Lodge & Cottages is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.



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