Pendleton Mill Store Retail Associate

1 month ago

Pendleton, United States Pendleton Woolen Mills Inc Full time
Job DescriptionJob Description

Start your career today

We offer:

Flexible work hours

Medical, Dental, Vision for eligible employees

Generous employee discount

401K with company match

Competitive compensation with paid time off

Growth and development opportunities


We own a wonderful story, one that our Pendleton Ambassadors should always be telling, where the customer and the product come together. Our Pendleton Ambassadors are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. A curious, enthusiastic attitude and brand knowledge of the company’s values are crucial to success. Superior training in our company’s rich history and products will inspire excitement, loyalty and positivity.


Become a Pendleton Ambassador and bring your passionate attitude to help us connect generations. We are currently seeking a professional and dynamic part-time keyholder sales associate (24 hours per week) for our Pendleton, OR location. Applicants must have reliable transportation and must be flexible to work varying schedules: holidays, days, nights and/or weekends. Please be sure to include a complete resume when applying.


Job Description:

  • Support the company expectation and achieve sales and profitability through driving product knowledge, exceptional customer service, and sales.
  • Maintain store visual objectives and housekeeping expectations.
  • Monitors store email and reacts to business critical directives.
  • Provide positive feedback and encourage positive selling and customer service behaviors.
  • Consistent written and verbal communication with store management.
  • Responsible for shift opening and closing store functions.
  • Ensure store is opened with preparedness and secured at closing.
  • Creates and executes daily planner and communicates expectations with staff.
  • Complies with all company policies and procedures and ensures store team is compliant.
  • Completes sales transactions with efficiency from end to end.
  • Escalate store issues in a timely manner; identify and act to solve problems and recommend improvements.
  • Other tasks as assigned.

Job Expectations:

  • Self-motivated, sales driven and prioritizes customer service
  • Supports a team environment
  • Effective verbal and written communication skills
  • Effective problem solving skills
  • Computer/POS systems and software skills
  • Able to work a flexible schedule, including holidays, nights and weekends
  • Proven ability to communicate effectively with store employees, management and customers. Excellent listening and writing skills.
  • Maintain calm and poised in stressful situations. Know when to partner for support.
  • Solution orientated, bringing challenges to a positive conclusion. Partner with store management to find solutions for improvements.

Job Qualifications:

  • 2 years retail sales or customer service including a minimum of 1 year shift supervision
  • Must practice effective verbal and written communication skills
  • Must be self-motivated and able to work with minimal supervision

System Qualifications:

  • Microsoft office email
  • Retail inventory software
  • Understand the POS system and other software used by the stores

Physical Demands and Working Environment:

  • Flexible schedule with nights, holidays and weekend shifts per scheduling guidelines.
  • Physical dexterity and stamina to reach and lift to complete visual presentations and/or store set up.
  • Ability to lift up to 40lbs.
  • Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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