Outdoor Pursuits Lifeguard/Attendant

Job Summary:

The Outdoor Pursuits Lifeguard/Attendant plays a vital role in delivering the Cliffs experience to Members, Guests of Members, and Discovery Guests at the Keowee Springs Beach Club and Surf Shop. This position is responsible for ensuring the safety and well-being of all guests while maintaining a welcoming environment. Duties include lifeguard supervision, pool maintenance, and assisting with Surf Shop and Beach Club operations.

Job Duties:

• Maintain constant surveillance of pools, slides, and surrounding areas.
• Provide emergency care and treatment until EMS arrive in case of emergencies.
• Greet members and guests promptly and courteously.
• Provide attentive and sincere attention to all individuals.
• Maintain positive relationships with members, guests, and staff.
• Validate member or guest status and ensure waivers are current.
• Execute opening, in-shift, and closing procedures efficiently.
• Assist with facility organization and cleanliness.
• Assist with providing information on outdoor pursuits schedules.
• Assist members in registration for outdoor exploration events.
• Assist in boat rental process and demonstrate safe boating procedures.
• Help maintain watercraft and boats.
• Assist in sales and marketing of outdoor pursuits activities.
• Demonstrate proper equipment usage with an informed approach.
• Brief participants on safety standards at the Surf Shop.
• Provide certified lifeguard supervision, enforcing safety rules at the pool.
• Test chemical levels of pools daily and notify management of any issues.
• Attend to member accidents, coordinate emergency services if needed, and document incidents.
• Maintain appearance of Beach Club, Surf Shop, and beach areas.
• File waivers alphabetically at the end of each shift.
• Maintain personal appearance according to shift requirements.
• Assist with administrative tasks for Surf Shop and Beach Club operations.
• Lead, plan, and deliver outdoor programs and events.
• Maintain a positive attitude and work ethic.
• Anticipate needs during slow hours and be proactive during busy hours.
• Be prepared to provide hands-on instruction for kayak and paddleboard techniques if necessary.
• Rotate between Surf Shop, beach, and dock areas.
• Uphold standards, procedures, and Cliffs core values.
• Continuously build knowledge of local flora, fauna, and history.
• Willingness to work weekends and holidays.

Background/Experience:

• First-Aid/CPR/AED certification required.
• Lifeguard certification required.
• Boating license/experience preferred.
• Wilderness First-Aid certification preferred.
• Ability to multitask in a fast-paced environment.
• Problem-solving skills to ensure member satisfaction.
• Willingness to learn new skills.