Shipping and Receiving Supervisor
4 weeks ago
Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.
Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Mechanicsburg.
Merchology seeks a Shipping and Receiving Supervisor to join our Operations team. Reporting to the Senior Operations Manager, the Shipping and Receiving Supervisor is a critical role that is responsible for overseeing individual and team performance to successfully meet company cost, quality, and delivery objectives.
This is a full-time, exempt position, but will regularly work from 6:30am - 3:30pm plus additional hours needed, based on production needs and customer demand.
A successful Shipping and Receiving Supervisor will:
- Take ownership and accountability for all safety and quality incidents within your area of responsibility.
- Manage individual and team performance through timely feedback and coaching conversations.
- Be an active participant in hiring peak season staffing, interviews, training, and onboarding.
- Identify problems, develop solutions, and suggest changes when necessary.
- Maintain and communicate on key area metrics to team and stakeholders.
- Drive for expected results and behaviors.
- Support project improvements across facilities and departments.
- Monitor attendance and keep accurate record keeping and documentation.
- Communicate positively within and across departments to gather information needed to make decisions.
- Take corrective action and work with manager on any disciplinary decisions up to written warning level.
- Effectively delegate and empower others to manage increasing workload as needed.
- Inspire, influence, and guide others to participate in common goals.
- Learn and implement EOS structure and principles for everyday success.
- Foster a culture centered around Merchology’s Core Values - exhibit Servant Leadership ideologies while coaching employees for success.
- Additional projects or duties as assigned.
- Ability to stand for 7-9 hours per day.
- Previous leadership experience of education.
- Detail oriented, organized, and accurate.
- Positive attitude and team leadership.
- Ability to lift up to 40 pounds repeatedly.
- Ability to read and understand English.
- Excellent employee relations skills to lead in a team setting.
- Positive employee relations with all other staff.
- Excellent ability to make decisions.
PREFERRED QUALIFICATIONS
- Experience working in a manufacturing setting.
- Bilingual English/Spanish.
- Previous knowledge of sewing and embroidery machines.
WHAT WE OFFER
In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
- Generous PTO
- 7 company-paid holidays
- Paid volunteer time
- 401k with match
- Medical, vision, and dental insurance options, FSA, and HSA
- Company-paid life insurance
- Company-sponsored social events
- Premium brand partner discounts
- Employee Assistance Program
- Employee-led Committees in Social Events, Wellness, DE&I, and Giveback
LOCATION
- 5045 Ritter Road, Mechanicsburg, PA
- Onsite Full Time
INDUSTRY
- Business to Business eCommerce and Apparel
Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.
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