Certified Medical Assistant

1 month ago


Memphis, United States University Clinical Health Full time
Job DescriptionJob DescriptionDescription:

Who We Are:

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients.


Position Summary:

The Certified Medical Assistant (CMA) responsibilities combine both administrative and clinical care services. This multi-skilled role includes appointment scheduling, greets patients and visitors, registration for patients, updating demographic information, and receiving co-payments for patient visits. The CMA will assist physicians in delivering excellent patient care to our community.


Key Results Areas (KRAs):

  • Patient check-in and check-out
  • Patient scheduling
  • Precerts & Authorizations
  • Prescription refill authorizations
  • Chart preparation
  • Phone triage
  • Patient care
  • Prepare/ administer oral/intramuscular medications as directed
  • Perform ECG’s
  • Perform basic laboratory tests
  • Regulatory compliance
  • Charge entry
  • Coding accuracy
  • Other duties as assigned
Requirements:

Core Competencies

  • Ability to learn and perform complexities of scheduling
  • Demonstrated experience making triage decisions
  • Effectively able to build relationships
  • Successful in driving results and using sound judgment
  • Must be efficient with the ability to prioritize and multi-task.
  • Excellent communication skills
  • Ensures and maintains the confidentiality of patient information and other UCH business information in accordance with HIPAA and other compliance standards.
  • Complies with the Code of Conduct and other established policies, including but not limited to compliance, quality, and safety.

Education & Experience:

  • High school diploma or equivalent, required
  • 2- 4 years of clerical work experience in medical setting, required
  • Medical Certification such as a CMA, or Phlebotomist is required
    • If candidate is not certified, they must be able to obtain certification within 90 days of employment


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