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Operations Director Behavioral Mental Health
1 month ago
PURPOSE:
The Operations Director is responsible for overseeing, supporting, driving and developing Program Supervisors or Program Managers in one or more programs. Success of programs in the Director’s chain of command will be primarily measured through three core data points: financial performance data, staff retention/engagement data, and program outcomes/quality data. The Operations Director is expected to model the principles of a Leader of Leaders.
What’s in it for you? Great Benefits for full-time employees
- 3 weeks paid time off (PTO) first year plus 10 paid Holidays
- Health, Dental, Vision, Short-Term and Long-Term Disability insurance options
- Life Insurance
- 401K Match
- Education Reimbursement
- Paid time off for volunteering in the community
- Free EAP services
- Mileage Reimbursement
- Multiple opportunities for growth
- iPhone and Laptop provided for eligible roles
- Clinical Supervision Reimbursement for eligible roles
What you will make 85k-95k
What Will You Do?
The Operations Director is responsible for overseeing, supporting, driving and developing Program Supervisors or Program Managers in one or more programs. Success of programs in the Director’s chain of command will be primarily measured through three core data points: financial performance data, staff retention/engagement data, and program outcomes/quality data. The Operations Director is expected to model the principles of a Leader of Leaders.
- Establishing and modeling a trauma informed culture, as well as driving best clinical practices down throughout the work.
- Working through leaders to ensure programs under their chain are achieving targeted outcomes/people/financial success.
- Overseeing the long-term planning and strategy for their books of business in conjunction with the Program Supervisors.
- Communication and climate setting through leaders
- Ensuring leaders (and programs) have the resources they need to ensure their program(s) success
- Effectively selecting, coaching, assessing and developing their leaders
- Relationship building up, down and sideways (internally and externally) for the organization’s benefit
- Developing and cultivating new business opportunities for the short- and long-term benefit of the organization.
- Ensure direct reports work objectives tie with overall business strategy
- Continual Coaching and development of leaders
- Ensure performance assessments are utilized constructively to improve performance
- Effectively balance task and resources among teams climate setting through leaders
- Ensuring leaders (and programs) have the resources they need to ensure their program(s) success
- Effectively selecting, coaching, assessing and developing their leaders
- Relationship building up, down and sideways (internally and externally) for the organization’s benefit
- Developing and cultivating new business opportunities for the short- and long-term benefit of the organization.
- Ensure direct reports work objectives tie with overall business strategy
- Continual Coaching and development of leaders
- Ensure performance assessments are utilized constructively to improve performance
- Effectively balance task and resources among teams
LEADERSHIP VALUES, TIME APPICATION AND SKILLS/COMPETENCIES
- Leaders of leaders should primarily value: building relationships, differentiation, value-based leadership, getting things done that have to get done and comfort with ambiguity.
- Leaders of leaders should spend the majority of their time on the following: long-term organizational/program planning, resource allocation, communication up, down, sideways and providing input upwards for strategic target setting.
- Leaders of leaders skills that they must display to be successful at this level include: managing boundaries and allocating resources, organizational design, selecting leaders, coaching leaders, assessing performance of leader, culture and climate setting
POSITION SPECIFICATIONS AND EDUCATION:
- Must have a valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead. Education requirements for a leader of leaders in programs is a Bachelor’s degree.
- Full Active licensure (LMFT, LMFTA, LCSW, LCSWA, LCMCH, LCMCHA)
- Verified 3 years of successful previous leadership experience
- Verified 5 years of experience working in the field related to the programs under their chain of command
- Displays the capacity/coachability for future growth and development as a leader
If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay….. Apply at thompsoncff.org where we are strengthening Children, Families and Communities
Thompson is an Equal Opportunity Employer.
Thompson participates in E-Verify.
